In recent years, technology has drastically changed customer support and the manner in which it is delivered. Multi-channel customer support has catapulted over the past 5 years, as more and more customers seek to resolve their issues via the web, using avenues such as online forums, e-mail, live chat and virtual chatbots. According to technology […]
Hourly jobs are an excellent option for many people. Many of these jobs allow employees more flexibility with their schedule, don’t require employees to work off the clock, and even offer respectable benefits. Some of these jobs also allow the option for overtime and pay extra on holidays, which give many hourly workers extra motivation. […]
Taking a job as an administrative assistant is an excellent way to get your foot in the door to a wide range of career possibilities. Working as an administrative assistant will help you build skills you can use in numerous types of jobs, such as human resources, sales, marketing and finance. You will also become […]
Administrative assistants play an integral role in the day to day functioning of a company. They act as a liaison of important information, offer customer service, hold valuable knowledge of the ins and outs of the company, and are there to tie up loose ends when an issue comes up in the department or company […]
With Christmas and New Year’s approaching fast, the phones are ringing off the hook at your retail call center with stressed out angry customers doing last minute shopping. You find yourself on the firing line, being called everything from “incompetent” to “negligent”, enduring threats of customers doing business elsewhere and incessant questioning as to where […]
New Category of Retail Store Jobs Calls for More Analytical and Technological Skills The continuing expansion of online retail sales is driving growing requirements for a new set of job skills commonly referred to as “digital retail,” according to Jobdiagnosis.com, an online job board that specializes in customer service, retail and food service jobs. This […]
Jobseekers are in an advantageous position to find seasonal jobs this winter. In recent years, holiday hiring has increased, and there are many large American companies looking to fill thousands of winter seasonal jobs in areas such as retail, distribution and warehouse, delivery, and customer support call center jobs, to name a few. While the […]
Among hourly workers at restaurants and retail stores, online job board Jobdiagnosis.com has identified a new trend beginning to take shape that makes customer support jobs more attractive and rewarding for employees. This trend is taking place in the form of addition of benefits such as tuition reimbursement for multiple levels of education, health insurance, […]
