Robert J. Schwarz*****        *******  Business/Non Profit/Management
_____________________________________________________________________________________________________________________________________ _________________  Key Successes:


Responsible for increasing customer accounts by overall	under a year

Top	sales in a banking/financial environment

Helped clients save over 	contract negotiations.

Mentored a co worker and played an integral role in his promotions within the team
Major Competencies:
  Change Management          Conflict Resolution        Team Building                        Program Management  Mentoring                Time Management        Training and Development                Transparency  Marketing Strategies        Non Profit Organization        Event Planning                        Entertainment and Leisure  Microsoft office Suite        Best Practices                Extremely Fast Learning Curve         Banking and Finance  Analytics                Consumer Relations        Telecommunications                Business Functions        Competitive  Advantage        Decision Making                Commitment                        Networking                Data  Mining                Branding                Comparative Marketing                  Cross Cultural Strategies     Microsoft Word, Powerpoint, Excel, Outlook & Visio  Personal Objective
: looking to use my experience, skills, and education to establish myself within a successful company for  long term growth. Willing to start at the bottom and put in the time it takes to succeed.  _____________________________________________________________________________________ ___________________
  Education
:
	Business Administration  Work Experience
:
PBX Operator   
First point of contact to all customers of the hotel who call in for questions, concerns, etc. Provide extensive amount of  service to the customer and able to inform them of every aspect of the property. Trained to answer a high volume of  calls. Also, informed on the corporate structure of the hotel for the purpose of seamless inter departmental  communications.    
  Personal Banker

Highly/extensively trained to answer customer calls directed to company phone bank   assisted customers with their  monetary issues; Helped customers maximize their business relationship with the bank by suggesting appropriate  services, i.e. Mortgages, CD''s, Loans, Credit lines, etc., Sales, Customer Service.     Executive Administrator/Manager

Efficiently ran the office of a worldwide Christian ministry, which focused on the construction of higher education
facilities; Website construction/maintenance; Daily Planning/Scheduling; Budgeting; Banking; Accounts  Payable/Receivable; Customer Service.  Mortgage Loan Consultant

All aspects of mortgage consulting:  Finance services, Mortgages, CD''s, Loans, Credit lines, etc., Sales, Customer  Service.  Cashier

Product Sales/knowledge; Customer Service; Cash handling; Conflict Resolution.  
Executive Vice President  (Family owned business, started from the bottom)

Assisted President with over 40 + conventions that usually lasted from 3  7 days (coordinated all operational aspects  from booking to completion); Liaison between CMPA and the hotel staff; Customer Service  *Personal and Professional references upon request