RICHARD A. ZIMMERMAN
21706 Crescent Park Square  Broadlands, VA***** ***** Objective 
Acquire  a  challenging  hospitality  industry  leadership  path  where  the  ability  to  inspire  team
members  and  peers  to  exceed  their  expectations  is  valued.  Help  create  a  collaborative  team
environment  focused  on  increased  sales  and  maximizing  profits  through  wow  guest  service,
enhanced operational execution, and superior quality products.
Profile 
Over 25 years of progressive managerial and multi unit supervisory experience overseeing a variety
of guest service concepts, including casual theme restaurants, private country clubs, upscale dining
establishments,  nightclubs,  and  hotel  properties.  Upgrade  quality  associate  hiring,  training,
coaching and team development. 
Passionate and versatile. Able to maintain a sense of humor and exhibit exemplary decision making
with  each  new  challenge.  Poised  and  competent  to  motivate  and  direct  our  diverse  work  force.
Thrive in both deadline and bottom line driven environments.
Skills Summary 
! Restaurant Management
! Inventory Control
! Quality Control
! Staff Scheduling
! Bookkeeping 
! Performance Evaluations
! Marketing & Sales
! Cost Control
! Work Flow Delegation
! Guest Services
! Sanitation Standards
! Employee Training
! P &L Budgeting  
Saf  e  ty Standards 
! Departmental Coordination
Professional Experience
APPLEBEES  POTOMAC FAMILY DINING GROUP  
MANASSAS, VA.  2012 2015  
General Manager
"  Ranked  #1  of  the  69  PFDG  franchise  units  in  the  2014  quarterly  and  annual  ASI  Scorecard  that
encapsulates Sales Growth, Cost Controls, Employee Retention, Training Curriculum, GEM Scores,
EcoSure Inspection Ratings, and County Health Inspections. 
"  General Manager of a 1.3 million dollars a year casual dining grill that seats 175 guests and employs a
staff of 45. 
"  Supervision over the restaurant in 2013 resulted in a 8 % comparative revenue increase.

MON AMI GABI  LETTUCE ENTERTAIN YOU

RESTON, VA.  2008 2011 
Assistant General Manager  
"  Opened the 6 million dollars a year, 370 seat, French Bistro restaurant in Reston, specializing in prime
cut  steaks,  fresh  seafood  and  wine  cart  by  the  glass  selections.  The  Reston  MAG  restaurant  also
houses the Community Canteen, a 1.5K upscale breakfast and lunch café.
"  Directed the front of house departments that impacted a record revenue growth of 1.2 million dollars
in 2011  7.7M in annual sales  at the Reston MON AMI GABI.
LEGAL SEAFOODS  
WASHINGTON, D.C.  2005 2007
General Manager 
"  Directly  responsible  for  all  administrative  duties  with  Legal  Seafoods  two  distinctive  upscale
restaurants in the Washington, D.C. area, with seating for 140 guests.  
"  Directed  all  operational  phases  of  two  culinary  driven  premier  seafood  restaurants,  with  average
annual sales of 4.5 million dollars, and a staff of 50+ associates. Annual sales increased by 12% comp.,
due to training upgrades and improved staffing levels.  
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J. GILBERTS  HOULIHAN''S FINE DINING DIVISION

MCLEAN, VA.  2002 2005  
General Manager
"  Led  all  operational  phases  of  the  4.3  million  dollars  a  year  casual  dining  seafood  and  steakhouse
restaurant with seating for 260 guests and a staff of 50.
"  Increased  annual  sales  by  1.1  million  dollars  in  a  two year  period,  and  improved  the  profit  line  by
 230,000 while guest counts increased by 30% and check average by 7.5%.
"  Consistently achieved the highest level of incremental growth for wine sales  2003 and 2004  within
the division.
BELLA VISTA VILLAGE P.O.A.

BELLA VISTA, AR.  1991 2001  
Area Director of Food, Beverage and Clubhouse Services
"  Divisional Director with responsibility for the food and beverage service operations of five clubhouse
facilities including six restaurants and related club social activity centers.
"  Developed  and  administered  comprehensive  clubhouse  policies  and  programs  for  38,000  property
association members.
LONE TREE COUNTRY CLUB

LITTLETON, CO.  1987 1991
Assistant Clubhouse Manager and Food & Beverage Director  
"  Responsible  for  the  food  and  beverage  operations  and  membership  activities  for  a  private  country
club/hotel complex servicing 400 members, including: two dining rooms, a ballroom, three bars, two
kitchens, five meeting rooms, twenty hotel suites, and the tennis/pool cabana complex.

BENNIGANS

DENVER, CO & DALLAS, TX.  1983 1986  
General Manager
"  Directed all phases of a 220 seat, 5 million dollars a year casual theme Bennigans restaurant in the
Dallas Galleria
"  Increased the Aurora, Colorado Bennigan''s annual revenues by 15% over the previous year in 1985.
T.G.I. FRIDAY''S  
COLUMBUS, OH. & DENVER, CO.  1977 1983
General Manager
"  Accountable for the administrative and operational activities of a 200 seat T.G.I. Friday''s causal theme
restaurant, producing 2.5 million dollars in revenues and employing 50 staff members.
Education
THE OHIO STATE UNIVERSITY – COLUMBUS, OHIO
  Bachelors of Science  Animal Science    Dean''s List – 1973
  Master of Science  Wildlife Management    Dean''s List – 1976
Additional Hospitality Management Experience
BUFFALO  WILD  WINGS     ARLINGTON,  VIRGINA     Operations  General  Manager  
 2015  
GLORY DAYS GRILL   BROADLANDS, VIRGINIA   Managing Partner  2007  
MINNESOTA  VALLEY  COUNTRY  CLUB     BLOOMINGTON,  MINNESOTA  Clubhouse Manager  2001 2002

PROOF & MASQUERADES NIGHT CLUBS   DENVER, COLORADO   General Manager  
1986 1987 
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