Project Manager

Job Description Summary The Project Manager supports our Architecture & Design (A&D) and European Sales teams by managing projects from initial quote through final delivery. This role plays a critical part in ensuring a seamless, high-quality customer experience by coordinating internal teams, vendors, and production partners. Job Responsibilities Serve as the primary project manager for the Black River brand, providing end-to-end support for Sales Executives, customer, and vendor partners. Support A&D and European Sales representatives by preparing quotes, coordinating sample production, managing orders, overseeing fabrication, and ensuring final finishing meets specifications. Review and approve project samples and selected stock samples prior to shipment to ensure accuracy and quality standards are met. Coordinate shipping logistics, including preparing shipping labels, documentation, and customer correspondence. Maintain accurate inventory and production allocations within internal databases and systems. Collaborate closely with production allocations within internal databases and systems. Collaborate closely with Production Schedulers and Team Managers to plan timelines, allocate resources, and support on-time project delivery. Manage proposals, specifications, and project documentation related to custom fabrication, layouts, rugs, and carpet installations. Serve as a key internal liaison to ensure clear communication across sales, production, and operations teams. Job Requirements Minimum of two (2) years of experience in project management, customer service, sales support, or a related role. Strong organizational skills with exceptional attention to detail. Excellent written and verbal communication skills, with the ability to communicate professionally with internal and external stakeholders. Proven ability to multitask, prioritize competing deadlines, and work with a sense of urgency. Proficiency in Microsoft Office and experience working with CRM systems and databases. Design background or experience working in a design-focused environment is preferred. Other Skills and Abilities Customer-focused mindset with a commitment to delivering high-quality service. Ability to adapt quickly to changing priorities, workflows, and business needs. Strong problem-solving skills and the ability to take initiative. Collaborative team player who works effectively across departments. Physical Requirements Ability to sit, stand, and work at a computer for extended periods. Occasionally lifting of sample materials or packages, up to 50 lbs. This position is office centric and located in Winston, Georgia.

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