IT Infrastructure Manager

NOW HIRING: Millerbernd Manufacturing is hiring an IT Infrastructure Manager to join our team! The IT Infrastructure Manager provides strategic leadership and operational oversight for IT infrastructure across a multi-site manufacturing organization. This role is responsible for developing and executing infrastructure strategies aligned with organizational objectives, managing technical architecture, and ensuring the stability, scalability, and security of IT systems. Key duties include mentoring and managing IT staff, optimizing support operations through data-driven KPIs, overseeing vendor relationships, and leading infrastructure projects. The manager ensures compliance with industry standards, fosters cross-functional collaboration, and advocates for continuous improvement and professional development within the IT team.This is an onsite role based in Winsted, MN with supporting the Sauk Rapids, MN location as well (would be open to split time between Winsted and Sauk Rapids)Job Title: IT Infrastructure ManagerLocation: onsite in Winsted, MNSalary Range: $101,000 – $127,000 per year (Exempt role)(In compliance with Minnesota Pay Transparency Law, this range reflects the anticipated compensation for this role. Actual pay may vary based on experience, education, and other factors.)Shift Schedule: 1st shift Monday – Friday Business HoursShift Differential: 1st shift – N/AAs a IT Infrastructure Manager, you will:Strategic Leadership Develop and communicate IT infrastructure strategy aligned with organizational goals Set and report on measurable KPIs for support operations Foster innovation, collaboration, and continuous improvement Identify and recommend new technologies to enhance productivity and security Stay current with emerging technologies and industry trends Team Development and Management Mentor and develop IT staff, supporting technical and soft skill growth Manage team performance through regular feedback and coaching Promote a positive, collaborative work environment Oversee support technicians to ensure high-quality customer support Lead planning and integration of new IT systems and platforms Operational Oversight Guide prioritization of tasks, service tickets, and projects Ensure IT infrastructure is stable, scalable, and secure Delegate technical responsibilities and empower team members Manage and optimize the IT ticketing system and service desk KPIs Implement processes for prompt resolution of support tickets Stakeholder Engagement Collaborate with senior leadership to align IT initiatives with business goals Act as liaison between IT and other departments Represent IT in cross-functional meetings and advocating for end users Serve as primary contact for IT support service escalations Vendor & Project Management Lead vendor selection and contract negotiations Maintain relationships with service providers Oversee infrastructure projects from conception to execution Manage incident response and resolution for infrastructure issues Security and Compliance Ensure adherence to IT security and data protection best practices and regulations Collaborate to implement security measures and review vulnerabilities Key Role Behaviors Exemplify Millerbernd Manufacturing Core Values Lead with empathy, adaptability, and a solutions-oriented mindset Demonstrate strong customer service orientation and drive improvements in support delivery Role Qualifications as an IT Infrastructure Manager: Preferred candidates will have either a 2 or 4-year college degree in an IT related field, or relevant work experience. Preferred candidates will have 5+ years of relevant experience in network administration, software-as-a-service solutions, server management, communication technologies and leading teams, with at least 2 years of leadership experience in managing IT teams and projects Experience as a team player that plans and executes to meet deadlines, while promoting a positive work environment Industry certifications such as ITIL, Microsoft (MCSA/MCSE), VMware, or CompTIA. Experience managing hybrid cloud/on-prem environments Familiarity with IT compliance frameworks (e.g., NIST, ISO, CIS). Demonstrated ability to work with and influence key stakeholders and team members Demonstrated ability to lead and work in a collaborative, cross-functional team environment Ability to present ideas in user-friendly language Highly self-motivated and directed, with keen attention to detail Proven analytical and problem-solving abilities Able to effectively prioritize tasks in a high-pressure environment Strong customer service orientation Technology We Use: The IT Infrastructure Manager is expected to champion the introduction and integration of new technologies to support evolving business needs.Join Millerbernd Manufacturing – Where Your Career Can Take ShapeAbout Us: At Millerbernd, we don’t just offer jobs—we build careers. We're dedicated to creating meaningful opportunities where you can unlock your potential, turn ideas into action, and be part of a skilled, diverse, and driven team. From day one, you’ll experience a supportive and dynamic environment designed to help you grow and succeed.What We Offer:Comprehensive Benefits Medical, Dental & Vision Insurance – Two medical plan options, with company HSA contributions Health & Flexible Spending Accounts (HSA/FSA) – For medical and dependent care expenses Life & Disability Insurance – Company-paid basic life, AD&D, and short-/long-term disability Voluntary Benefits – Including optional life, legal & ID protection, accident & critical illness insurance Financial Security 401(k) with 4% Match – Immediate vesting Incentive Pay – Performance-based bonus programs depending on your role and shift This role is eligible for participation in the company’s “Short-Term Incentive Plan (STIP)”, a financial performance-based bonus program Payouts are determined by the company’s operational results and are distributed in the first quarter of the subsequent year Work-Life Balance Unlimited Paid Time Off (PTO) + Paid Holidays Tuition Reimbursement – Up to $5,250/year for job-related education Employee Assistance Program (EAP) – Free, confidential support services Onsite Training – Includes leadership, welding, and language courses Uniform Subsidy – For eligible roles Benefits available to employees working 30+ hours/week. 401(k) available to all employees.What to Expect from the Hiring Process Submit Your Application – Our internal Talent Acquisition Team personally reviews every application Phone Interview – If your background aligns with the role, we’ll reach out for an introductory call Onsite Interview & Facility Tour – Get a firsthand look at what it's like to work at Millerbernd Follow-Up & Offer – Stay informed throughout the process; most decisions are made within 3–10 business days We're an Equal Opportunity EmployerMillerbernd Manufacturing Company is committed to fostering a diverse and inclusive workplace. We encourage individuals of all backgrounds to apply.Applicants must be authorized to work in the U.S. We are unable to sponsor or assume sponsorship of employment visas at this time.Ready to shape your future with us?Apply today and discover what’s possible at Millerbernd.

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