Live Activation CSR

DescriptionRocky Mountain ATV/MC has an exciting opportunity for a Live Activation CSR to join our Customer Service department.For over 35 years, Rocky Mountain ATV/MC has grown to become one of the world's largest providers for power-sport enthusiasts - having the largest selection of riding gear and parts available. Rocky Mountain ATV/MC is not just a distributor, we are also gear testers, product developers, manufacturers of off-road parts/components, and one of the motorsports industries leading resources for instruction and demonstration.There has never been a better time to start your career with us In 2021, Rocky Mountain ATV/MC became a 100% Employee-Owned Organization. Come join us as an Employee-Owner and work with the best in a fast paced, exciting industry. Do you love motorsports? Do you want to work for a company with a fun and rewarding environment? Rocky Mountain ATV/MC is that company, we are comprised of motorsports enthusiasts just like you. We currently have amazing opportunities for dynamic and dependable individuals who want to share their passion and experience. GET READY.As a colleague at Rocky Mountain ATV/MC, you can enjoy benefits and perks including:Employee Stock Ownership Program (ESOP)Competitive compensation with regular bonusesExcellent tuition reimbursement, graduation bonus and ZERO interest education loans for all employeesDelicious onsite cafeterias with discounted mealsExcellent Medical, Dental, Life, and Vision insurance plans401K with company matchPTO and holiday payWellness programs and discounted local gym membershipMotorsport and wellness race/participation reimbursementsGenerous employee discount on thousands of productsCareer advancement, professional development, and opportunities to growFlexible scheduleWhat You Will Do In This RoleTravel to Events (about 25-35 weeks per year)Handle customer inquiries in personRepresent RM as an ambassador of the companyResearch required information using available resourcesProvide customers with product and service informationEnter new customer information into the system/ update existing customer informationProcess customer ordersDocument transaction information according to standard operating proceduresUse of cash register and credit card machineLoad and unload retail setupStage inventory and set up exhibit at road showsBackfill inventory throughout eventsTroubleshoot hardware or connectivity issuesDemonstrate leadership skillsPresent positive and upbeat representation of the companyWork collaboratively and cooperatively with others, committing to a workplace of teamwork, dignity, and respectLift up to 75 lbs solo, and up to 200 lbs assistedHow You Will Thrive In This RoleAbility to travel and work extended periods of time, including nights and weekends weeks per year)Ability to influence, creatively problem solve, and find customized solutionsFlexible and adapt to change wellAbility to navigate various computer applications, retrieving relevant information to respond to and service customer inquiriesAbility to efficiently multitaskAbility to understand, read, and/or comprehend instructions and directions including different numbers and specificationsMust be able to work scheduled hoursBe a collaborative team player who is willing to work with others and independentlyStrong work ethic focused on commitment, pride of work, quality, desire to learn, and dependabilityCDL (Commercial Driver's License) - Recommended but not requiredPhysical RequirementsPosition performance will require the regular physical ability to walk and function in elevation changes by the means of self-propulsion, to include steps, ladders, and varied walking and working surfaces. Ability to negotiate warehouse work areas in a safe manner and behavior. Vision abilities specific to the position will include close vision, peripheral vision, depth perception, and the ability to focus. Performing in this role will require the use of hands to use and handle tools, objects, materials, and controls. Performance requires the frequent ability to sit, talk, hear, stand, climb, balance, stoop kneel, crouch, or crawl. Employee will need to be able to read, write, and understand basics of the English language. Employee may have to lift and/or move up to 75 pounds and up to 200 pounds assisted or if capable.EqualityRocky Mountain ATV/MC is proud to be a company of inclusion, belonging, and fairness. We rely on our colleagues to collaborate, have a voice, and perspective. We embrace everyone and are proud to be an equal opportunity employer that does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity/expression, veteran status, or genetic information or any other category protected under applicable law.Salary Description$45,000-$55,000

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