Clinical Administrative Assistant - Whitakers

Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant for full time position at our Whitakers clinic. Key responsibilities will be answering the phone and document management - scanning, filing, etc. of forms and records. This position includes timely data entry in RHG and NC systems; excellent computer skills and ability to type are a must. Excellent customer service and team approach to care are also essential. Hours will generally be Monday-Friday 8:00 am - 5:00/5:30 pm. Successful candidate must demonstrate the Rural Health Group Core Competencies, which include: * Good Judgment * Communication/Customer Service/Teamwork * Passion * Honesty * Responsibility * Job-Specific Skill Set Responsibilities * Analyzing quality metrics and conducting pre-visit planning * Referrals - making, tracking and following up * Assist with patient tracking and recalls * Assist with all document management including daily scanning * Ordering of medical and office supplies * Provide relief for front desk staff as needed Requirements * High school diploma or GED * Outpatient medical office experience preferred * Excellent organizational, telephone, and communication skills * Must be able to work well with the public and provide excellent customer service * Ability to multi-task and work efficiently in a potentially stressful environment * Ability to apply common sense understanding when carrying out detailed written or oral instructions * Ability to use good judgment in carrying out responsibilities * Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors * Possess knowledge of modern office equipment and Microsoft Office software programs * Must be able to quickly learn to use electronic health record/medical practice management system (scheduling, registration, data entry, etc.) * Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is also a condition of employment. E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

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