Airway Transportation Systems Specialist (Service Operations Center)

Apply Airway Transportation Systems Specialist (Service Operations Center) Department of Transportation Federal Aviation Administration ATO, Technical Operations, New York District, New York Tracon SOC, WEQ31-N90 Apply Print Share * * * * Save * Summary * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary Serves as a NAS Area Specialist for the Service Operations Center (SOC). Learn more about this agency Summary Serves as a NAS Area Specialist for the Service Operations Center (SOC). Learn more about this agency Overview Help Accepting applications Open & closing dates 03/30/2026 to 04/20/2026 Salary $106,706 - $165,379 per year Salary range includes the locality rate of 37.95%. Pay scale & grade FV I Location Many vacancies in the following location: Westbury, NY Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Travel Required 25% or less - The job may require up to 25% travel. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) * 2101 Transportation Specialist Supervisory status No Security clearance Other Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (Announcement number AEA-ATO-26-CCD-97779 Control number 863006500 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency ATO WIDE- OPEN TO CURRENT PERMANENT FAA EMPLOYEES, ATO AML, AMA-400 Duties Help Performs a variety of functions using technical expertise and knowledge of complex systems, emerging technology, systems interrelationships, and management of the NAS that directly relate to NAS operation. Provides complete services and support to air traffic customers and other NAS users over a large geographic area with a focus on the availability and reliability of the facilities, services, and equipment. Collaborate with multiple customers to shutdown and restore facilities, services, and equipment to minimize disruption of services to the flying public. Initiates action for the timely repair and/or restoration of facilities, services and equipment, taking into account the availability of back-up systems, possible reconfiguration to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operations of the NAS. Ensure all NAS events are logged appropriately in Maintenance Management System (MMS) and/or Event Manager. Responsibilities include planning, directing, coordinating, and monitoring maintenance activities associated with the management of the NAS with a high degree of independence from supervisor. May be assigned other duties in support of the NAS. Requirements Help Conditions of employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents). * Designated or Random Drug Testing required. * Supervisor's endorsement (see Required Documents section). * Successful completion of a security investigation will be required. * This is a drug-testing designated position. Qualifications Candidates must show experience at the level of difficulty and responsibility that is appropriate to the position. Experience that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower level (FV-H, Level III), meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities identified below. Qualifications must be met by the closing date of this vacancy announcement. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Demonstrated Abilities: You MUST provide a NARRATIVE statement for each Demonstrated Ability and Quality Ranking Factor. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position. Eligible candidates will be ranked based on DEMONSTRATED ABILITIES and QUALITY RANKING FACTORS, if applicable. For your assistance in responding to each of the demonstrated abilities "things to consider"/instructions have been provided for each demonstrated abilities at: Supervisor Endorsement. If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the announcement number. You may upload your document with your application. The endorsement must include the announcement number. To obtain the Supervisory Endorsement form, please contact your manager. Failure to submit the supervisory endorsement, will remove the applicant from receiving further consideration. Supervisory Endorsement is not required for ingrade/downgrade candidates. Interviews: If the agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Supervisor's Endorsement. If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. You may upload your document with your application on to the usajob.gov website. Be sure to include the announcement number on the endorsement. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) * Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. * Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. Agency contact information Cheryl Donzelli Phone 1 (718) 553-3162 Email Address Federal Aviation Administration AEA Regional HR Services Branch 1 Aviation Plaza, Room 207 AHF-N610 Jamaica, NY 11434 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Supervisor's Endorsement. If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. You may upload your document with your application on to the usajob.gov website. Be sure to include the announcement number on the endorsement. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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