Job Title:
Administrative Specialist
Company: Insight Global
Location: West Springfield, MA
Created: 2026-05-08
Job Type: Full Time
Job Description:
Title: Service Coordination AdminSchedule: 5 days on siteLocation: West Springfield, MAPay Rate: $24-27/hrJob SummarySupport coordination department with various administrative tasks such as entering orders, tracking parts, scheduling maintenance work, and confirming scheduled appointments with customers, as well as assisting with coverage for when coordination is out. Roles and ResponsibilitiesProvide backup coverage for the Service Coordinator during absences or high-volume periods, ensuring continuity in scheduling and communication.Assist territories with forward planning of maintenance work. Support the scheduling of service and maintenance work by entering orders and completing tasks in a timely manner.Secure and verify purchase orders for service work, confirming billing and shipping addresses with customers when necessary. Track and follow up on parts required for scheduled jobs to ensure timely service delivery.Report any scheduling conflicts or technician issues to the Service Manager promptly.Help manage and monitor work in progress to support efficient service operations.Must Have:Ability to work in a fast paced environmentGood computer skills2-3 years admin or coordinator experienceAnswering phones, scheduling, verifying ordersPlus:SAP experience