Student Worker - HSB Lab Attendant

Job Title: Student Worker - HSB Lab Attendant Job Classification: Lab and Research Support, Student Department: HSB - Technology Center Hiring Manager: Diane Lozano Contact: Work Schedule: Flexible Hours: Mon-Thurs 8am-10pm; Fri 8am-6pm; Sat 10am-6pm; Sun 1pm-10pm Desired Length of Employment: Fall 2026/Ongoing through graduation Pay Rate: $9.00/hour Job Description: * To provide customer service to students using the Technology Commons Learning Lab. To assist students coming in to use computers/equipment. Job Functions: Technology Commons Lab Duties * Assist persons authorized to use the Technology Commons Lab facilities. This may include, but is not limited to: * Supporting and answering questions regarding the use of the HSB Studio * Answering or referring inquiries to appropriate staff or other members of the Technology Center * Assist Team Leader with the following responsibilities inside the main lab area, including, but not limited to: * Maintaining computer lab facilities by performing routine tasks such as keeping paper in the printers, changing toner cartridges, etc. * Maintaining the overall neatness of the lab, including wiping down equipment or furniture, throwing away trash, etc. * Communicating and enforcing policies established for the Technology Commons Lab * Opening and/or securely closing facilities at scheduled times, as assigned by the supervisor * Reporting faulty equipment to the supervisor so that repairs can be performed * Assist Team Leader with the following responsibilities outside the main lab area, including, but not limited to: * Ensuring tables and whiteboards are cleaned and wiped down in classrooms, team rooms, and other areas as assigned or requested. * Maintaining the overall neatness in classrooms, team rooms, kiosks, etc., including wiping down equipment or furniture, throwing away trash, etc. * Maintaining computer lab facilities in kiosk and other public spaces by performing routine tasks such as keeping paper in the printers, changing toner cartridges, etc. * Reporting faulty equipment to the supervisor so that repairs can be performed * Providing support for technology needs associated with events, usually outside of normal business hours but also during times when staff resources are limited. This includes but is not limited to events hosted by Business School faculty, staff, and students and those who reside outside of the Business School. Support may include anything from training users to providing on-site event support. * Perform other special tasks as assigned by the supervisor or other members of Technology Center. Learning Outcomes: * Responsibility of following a work schedule and being on time. * Working and functioning as a team for a common goal. * Time Management. * Following directions. * Customer service skills. * Learning technical skills, such as working on printer problems, jams, support of audio-visual technology….etc. Preferred, but not required skills: * Experience with Windows * Experience with audio visual technology or supporting live events Required skills: * Must maintain regular and punctual attendance * Must be willing to work evenings and weekends * Must be detail oriented and organized * Must comply with all University policies Required soft skills: * Great attitude * Self-Motivated * Self-Starter * Critical Thinking Skills * Customer Service * Teamwork/player * Problem solving skills * Dependable Employer: Baylor University Work Location: HSB Technology Center - 200 Work Address: 1621 S 3rd St., Baylor University, Waco, Texas 76706

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