Retail Pharmacy Manager

Job Summary: Lead and manage daily operations of a retail pharmacy, ensuring safe, efficient dispensing services, compliance with regulations, and high-quality patient care. Oversee staff, inventory, financial performance, and drive continuous improvement in clinical and retail workflows Responsibilities: * Supervisory & Leadership * Supervise, train, and mentor pharmacists, technicians, and support staff. * Recruit, interview, evaluate performance, and deliver feedback. * Operations & Patient Care * Ensure accurate, timely dispensing of prescriptions and meeting safety protocols. * Provide medication counseling, immunizations, and manage drug therapy optimization. * Collaborate with healthcare providers to improve therapeutic outcomes. * Inventory & Compliance * Oversee inventory procurement, including controlled substances, and maintain stock levels. * Enforce storage standards, expiration tracking, and manage regulatory documentation for controlled drugs. * Ensure compliance with state and federal pharmacy laws, accreditation, and security standards. * Financial Management & Administration * Manage budgets, forecast demand, monitor expenses, and drive revenue growth * Handle insurance billing, claims processing, and optimize formulary adherence. * Maintain required documentation-budgets, performance metrics, licensing renewals. * Quality & Process Improvement * Develop, review, and implement pharmacy policies and procedures. * Lead quality assurance initiatives aimed at reducing medication errors. * Introduce new clinical services (e.g., MTM, immunization clinics) and track outcomes. * Customer Experience * Ensure high patient satisfaction-address feedback, resolve complaints, maintain store appearance. * Engage in community outreach and promote new in-store pharmacy services. Qualifications/Requirements: Experience: * PharmD (Doctor of Pharmacy) or equivalent degree. * Active pharmacist license in practicing state. * Preferred: Immunization certification * Minimum 5 years pharmacy practice with at least 2 years supervisory experience. * Proven experience in retail pharmacy operations; exposure to clinical or hospital workflows a plus. Education: PharmD required; advanced degree (MS, MHA, MBA, or MPH) preferred.. Licenses / Certifications: Current NYS pharmacist license required, or eligible to obtain within 90 days of hire. Other:

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