Quality Assurance Manager

This role leads the strategic direction of Quality Assurance across a core product category and additional application‑based product lines. The ideal candidate brings a Mechanical Engineering background, strong strategic and customer‑facing capabilities, solid project management experience, and a track record in new product development, innovation, and continuous improvement. Key Responsibilities Develop and execute long‑term quality strategies for assigned product programs, including determining in‑house versus third‑party testing approaches. Research and document changes to original equipment specifications to ensure consistent product quality; provide recommendations to internal stakeholders. Own and manage product sample inventories used for quality evaluation and claims, including samples, drawings, and packaging materials. Design and implement a structured claims process, coordinating communication across field teams, vendors, and third‑party partners, and delivering documented resolutions to customers and stakeholders. Collaborate cross‑functionally with sourcing, product management, logistics, sales, customer service, and vendor partners to align priorities related to quality assurance and claims. Identify and partner with external vendors and independent testing facilities to support timely claim resolution. Continuously improve quality processes to drive faster internal and customer‑facing resolutions, including fitment, packaging, and receiving‑related issues. Review testing and quality documentation; recommend and implement enhancements to testing methods and procedures. Develop, maintain, and govern standard operating procedures, including test specifications and claims workflows. Track, analyze, and report quality metrics, identify trends, and implement corrective actions. Required Skills Bachelor’s degree (engineering discipline preferred) 2–5 years of experience in Category or Product Management and Quality/Claims Management Familiarity with filtration products and global sourcing environments Experience with quality management in automotive or related manufacturing industries Understanding of OE parts and how products are introduced into the aftermarket

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