Homeless Services Program Manager

The Homeless Services Program Manager oversees the Homeless Family and Care Transitions units and all activities related to the oversight of these programs. The Manager will adhere to and promote the philosophy and missions of the company by performing the following duties. Duties and Responsibilities: Responsible for day to day oversight of staff and their duties, within the Homeless Family and Care Transition programs. Assigns, monitors, tracks all referrals for both programs. Responsible for completing monthly outcome and billing reports. Organizes work flow and ensures staff have a working understanding of duties and tasks. Monitors staff productivity and provides daily guidance and support. Works closely with Oneida County Department of Children and Family Services, including case reviews and weekly collaborative meetings. Monitors all cases to ensure quality assurance and contract obligations are being met. Works to train new staff and ensure new staff onboarding and training is comprehensive and accurate. Participates in community committees designed by the Director of Transitional Services. Additional duties may be assigned, on an as needed basis. Education/Experience: Bachelor's degree (B. A.) in human services or mental health field from four-year college or university preferred; With a minimum of two years related experience and/or training; Supervisory and homeless population experience preferred. A valid NYS driver's license is required.

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