Customs Entry Writer

Must have Customs Brokerage Entry Writing experience. Job Description We are seeking a skilled and detail-oriented professional to join our team. This role combines responsibilities for Customs brokerage and drawback entry processing, with a strong emphasis on providing and maintaining effective customer service, resolving shipment-related issues, and ensuring compliance with U.S. Customs and participating Government Agencies (PGAs). If you have experience in Customs brokerage, drawback processing, and enjoy working in a collaborative, fast-paced environment, wed love to hear from you. Responsibilities Process Customs brokerage for air and ocean shipments, including data entry and preparation of import-related documentation for submission to U.S. Customs and PGAs. Classify goods using the Harmonized Tariff Schedule (HTS) across a broad range of commodities. Follow up on Customs matters, resolve issues, and maintain accurate documentation and records in systems like Cargowise. Assemble and file drawback entries with U.S. Customs, ensuring accuracy and compliance. Prepare and manage billing packages for customers. Maintain and update shared Excel and Google spreadsheets to track key data for the Customs teams. Provide timely responses to customer and inter-company inquiries, resolving problems efficiently. Save and organize electronic records of all documentation in systems such as Cargowise. Collaborate with management and internal personnel to meet customer requirements and maintain high service standards. Qualifications & Requirements High school diploma or equivalent required; an associate degree or higher is preferred. Minimum of 4 years of experience in Customs brokerage for air and ocean shipments. Minimum of 2 year of data entry experience in a professional office environment. Proficiency in Windows and Microsoft Office Suite (Excel expertise is essential). Experience with Customs Brokerage software; experience working with Cargowise is a plus. Familiarity with Google Docs is a plus. Strong organizational skills and extreme attention to detail. Excellent communication skills (verbal and written). Must be a team player who can also work independently. Ability to thrive in a busy, fast-paced environment. Knowledge of the import business, Customs brokerage, and drawback processing is a plus. Customs Broker's License, FTZ experience and CargoWise experience all preferred but not required If you are detail-oriented, organized, and ready to make an impact in the Customs and drawback space, apply today to join our dynamic team! Featured benefits Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Commuter benefits, Disability insurance, Child care support Requirements added by the job poster Commute to this jobs location 2+ years of work experience with Customs Brokerage Accept a background check Working in an onsite setting Authorized to work in the United States 2+ years of work experience with CargoWise One

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