ClinPtRpSr S Neurology CTC Tyler Neuro 910 E Houston A

Summary: Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits. Responsibilities: * Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate. * Assists with answering phones, taking messages and assisting with patient and staff inquiries. * Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner. * Schedules appointments for patients in accordance with physician guidelines. * Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed: * Checks in patients, verifies and updates necessary information in the medical record. Assists patients with completing all necessary forms. * Scheduled appoints according to clinician template and follows office scheduling policies. * Assists front office lead/supervisor with other administrative duties such as front end duties, denials, work queues and correct any errors to ensure clean claims. * Screens visitors and responds to routine requests for information. * Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). * Maintains strict confidentiality. * Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. * Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. * Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health's cultural diversity objectives. * Supports and adheres to CHRISTUS Service Guarantee. * Performs other related work as assigned by leadership. Requirements: * High school diploma or equivalent. * Knowledge of managed care preferred. * Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine. * Excellent interpersonal and communication skills and good math knowledge essential. * Some College Preferred * Three or more years of experience in a health care organization. * ICD9 and CPT coding (advanced skills) Preferred * Experience with charge posting or collections Preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

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