Client Service Professional

Join H&R Block At H&R Block, we harness the power of people helping one another. Our essential purpose is to provide assistance and inspire confidence in our clients, associates, and communities everywhere. We take pride in fostering a high-performing, connected culture that makes everyone feel valued and included. We continually seek to enhance our operations and have embarked on a long-term transformation initiative called Block Next. This multi-year strategy prioritizes innovation, elevates client experiences, and ensures sustainable growth. It is crafted to redefine how we work, serve, and lead in our field. We are curious, creative, and always dynamic in our approach. If you see challenges as opportunities and want to create a meaningful impact in your community, we would love to have you join our team! A Day in Your Life... Helping others is our forte, allowing you to witness the direct impact of your work. You will motivate clients to make confident and informed choices about their lives, careers, and finances, all while building lasting client relationships that grow stronger each year. By coming aboard as a seasonal Client Service Professional, your focus will be on delivering exceptional service to clients today and in the future. Preferred Qualifications: High school diploma or equivalent Flexibility to work various schedules and/or across multiple locations Sales and marketing experience Your Contributions to Our Team: Answer phone calls and warmly greet clients in a friendly and inviting manner Match clients with the most suitable tax professional for their needs Coordinate client scheduling preferences Ensure that all client needs are met during service, whether in person, via phone, or virtually Maintain office cleanliness and collaboratively organize resources with team members Perform other assigned duties as needed Your Qualifications: Experience in a fast-paced work environment Background in customer service Ability to juggle multiple tasks effectively Strong organizational and time-management skills Proficiency in computers, especially Microsoft Office Why Choose Us: At H&R Block, we believe in investing in our people and their well-being. Our extensive benefits offerings can support associates in planning for their unique health and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to facilitate healthy habits Support for neurodiversity and caregivers for you and your family Discounts on various everyday items and services Additional benefits include Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan The Community You Will Join: At H&R Block, we're dedicated to cultivating a Connected Culture, fostering an environment of trust and belonging where everyone feels secure to express their authentic selves. You'll be part of an outstanding workplace esteemed on global Best Companies lists! You will work alongside colleagues committed to mutual growth and support. We are proud to be an equal opportunity employer that welcomes and celebrates diversity in our workforce, regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're ready to make a significant impact, H&R Block is the perfect place for you!

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