PC Support Administrator

Job Profile Summary This is an intermediate IT technical position with 2+ years related experience in a technical role working heavily with end users. Responsibilities include maintaining and supporting the end users and workstation environment at a specific location and is not a remote work position. The position provides installation, maintenance, and general support of hardware and software at the assigned site. Your Role • Point of contact (POC) for IT communications with internal customers. • Communicate procedures for proper utilization of digital and IT solutions. • Assist in onboarding and training new employees/users with IT related functionality. Key Responsibilities: • IT infrastructure support - PC, servers, firewall, switches, printers, etc • Hands on support of local business team - hardware, software, access. • Assist in manufacturing equipment technical troubleshooting. • Manage expectations, recommend modifications of basic IT systems to improve and simplify. • Collaboration with vendors on IT infrastructure support and upgrades • Drive adherence to IT security compliance. Your Profile Required Qualifications: • Bachelor's Degree in a relevant discipline. Combination of school and extensive experience will be considered. • 2+ years' experience in Information Technology with industry recognized certifications preferred. • Experience with VM environments • Strong troubleshooting aptitude

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