Job Title:
Member Service Representative I
Company: Atlantic Federal Credit Union
Location: Topsham, ME
Created: 2026-03-05
Job Type: Full Time
Job Description:
Member Service Representative Unlock your full potential: become a key player on our member service team! Atlantic Federal Credit Union is looking for an energetic and detail-oriented member service representative who's ready to make a real impact in the financial lives of our members. If you are experienced and have a background in banking, retail or service, love connecting with people, and want to further your career, this could be the perfect fit. What you'll do: you won't just handle routine transactions, you'll be the face of our credit union, helping members with everything from deposits to problem-solving. Your support will be in branch and in our digital channels. Be a relationship builder: you'll do more than provide service, you'll build lasting relationships. Educate our members about our full suite of financial products, helping them make smarter decisions. Maintain financial integrity: balance your drawer down to the penny every time and ensure all transactions are accurate. Your keen eye will help catch potential issues before they become problems. Compliance and security: safeguard confidential information, keep an eye out for suspicious activity, and stay on top of all regulations. Branch support: from opening and closing the branch to assisting with audits, you'll be an essential part of the team's day-to-day operations. Why you'll love it here: at atlantic, your professional development is our priority. You'll have the opportunity to grow, learn, and take on new responsibilities in a supportive environment that values hard work and dedication. Go beyond transactions take the next step in your career with a team that's got your back, we want to hear from you! Elevate your career and make a differenceapply today! Atlantic is an equal opportunity employer. Requirements What you bring to the table: we're not just looking for skills, we're looking for someone who shares our commitment to serving our community. Here's what helps you stand out: 13 years of customer service experience, ideally in banking, retail or service. A natural problem solver who thrives in a fast-paced environment. An eye for detail, balancing your cash drawer and ensuring all tasks are done with precision. Willingness to travel to branches when needed. High school diploma or equivalent.