Housing Specialist Public Housing

Benefits:Company partiesDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offVision insuranceWellness resourcesI. THA’S VISIONSuccessfully provide quality, accessible, affordable housing. Success is defined as: putting applicants, tenants, and participants first; market competitiveness; and, financial strength and integrity.II. TASKSThis staff member will perform the Housing Specialist tasks described below in a combination to be reviewed and agreed on at least annually.A. Program OperationsMaintain necessary records and files. Make referrals to appropriate sources of service and assistance. Schedule activities for self. Assist in interviewing new applicants seeking Public Housing.B. Resident OrganizationsProvide support for resident organization projects and activities. Help strengthen THA resident organizations.C. Resident InitiativesProvide support for THA resident activities and initiatives as assigned.D. Assist persons who inquire about THA programs and initiativesGreet and assist persons who come to the office, and respond to persons who call or e-mail. Provide needed information and direct persons to appropriate sources of internal and outside assistance.E. Lease Enforcement/Criminal ActivityInvestigate and document lease compliance problems relating to criminal activity. Whenever possible, resolve lease enforcement problems before they become a matter of formal lease enforcement efforts. Participate in the One-Strike Committee. Provide input for lease violations. Provide input and testimony for legal and administrative proceedings. Enforce lease violation remedies.F. Lease Enforcement/Other than Criminal ActivityInvestigate and document lease compliance problems relating to rules violations, health and safety issues, bar and ban violations, boarders and lodgers, and related matters. Whenever possible, resolve lease enforcement problems before they become a matter of formal lease enforcement efforts. Provide input for lease violation decisions. Provide input and testimony for legal and administrative proceedings. Enforce lease violation remedies.G. Other duties as assignedPerform other duties of a similar level of responsibility and complexity asassigned.III. CONTINUOUS IMPROVEMENTA. Promote innovation and positive changeB. Improve THA programsC. Improve THA facilities and complexesD. Participate in training and capacity building events as assignedIV. KEY TRAITSA. Ability to learn, absorb, process and apply informationB. Listening and oral communication skillsC. Sound academic skills---reading, writing, computationD. Adaptability, creative thinking and problem solving, openness to changeE. Self-management, self-esteem, goal orientationF. Effective in/with groups; interpersonal, negotiation, and teamwork skillsG. “Big picture” view of the organization; leadership skills; ability to organize andmotivate one’s self and othersH. Attendance & PunctualityV. KNOWLEDGEA. Public Housing, Section 8 Program laws, regulations, and internal policiesB. Other program laws, regulations, and internal policies as assignedC. Tenant/landlord rights and responsibilitiesD. Standard office computer software programsVI. SKILLSA. Apply/direct the application of Program laws, regulations, policiesB. Effective customer service for a diverse populationC. Use specialized software programsD. Successfully interact with elected and appointed officials, landlords and human/social service agency staffE. Train and motivate subordinatesVII. PHYSICAL REQUIREMENTSA. Bend, reach for, and handle the contents of file foldersB. Attend, prepare facilities, and participate in meetingsC. Use a computer/computer key board for extended periodsVIII. EDUCATION, SPECIAL LICENSES/CERTIFICATESA. Valid Kansas Class C Drivers licenseB. Specialized certification as assignedC. High school diploma or equivalent required. Some college or advancedoffice/clerical training preferred(Note: work experience can be substituted for education on a year for year basis.)IX. EXPERIENCEA. Two years of housing/human service program experience preferredX. SUPERVISORY RESPONSIBILITYNone

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