Benefits Specialist/Case Manager

Benefits Specialist Bright Harbor Healthcare is seeking a Benefits Specialist for our CREST program, which provides mental health crisis care for the community. The ideal candidate will be detail-oriented, knowledgeable about benefits regulations, and committed to providing excellent service to our staff members. Position Type: Full Time; 40 Hours/Weekly Benefits Eligible: Yes; Full Benefits Location: Toms River, NJ Department: CREST Responsibilities: Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning. Communicate and collaborate with community resources and entitlement providers, documenting support in client records. Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach. Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation. Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements. Monitor and assess clients' emotional well-being, symptoms, behavior, and medication use, sharing findings with the team. Educate consumers and families on mental health, crisis management, conflict resolution, and life skills. Uphold consumer rights and dignity, maintaining confidentiality and respecting cultural and individual values.

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