Assistant Manager

JOB TITLE: Assistant ManagerORGANIZATIONAL UNIT:       FireLake Express Grocery (Tecumseh)SUPERVISOR: Store ManagerFLSA: Exempt PAY SCALE: $17.10-$21.63 ALL FULL TIME POSITIONS:     In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.  JOB SUMMARY: The assistant manager is responsible for assisting the Store Manager in executing the mission, vision and purpose for the store. He/she assists the store manager with the day-to-day operations of the store. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Maintains store appearance and product presentation to company standards. Provides support to sales associates during peak periods or when scheduling conflicts arise. He/she must be familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. May lead and direct the work of others.  ESSENTIAL FUNCTIONS:Ensure that each customer receives outstanding customer service by providing outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding      standards, solid product knowledge, and all other components of customer service.Responsible for training, developing and communicating with all associates as well assess performance on a regular basis.Implement and maintain customer service standardsMaintain all merchandising standards; display presentation, signing standards and monitor inventory levelsPlan and assign daily goals, task, and assignments. Assure proper completion through follow-upAssist in monitoring sales performance through the analysis of sales reports and comparison-shopping. Assist in adjusting strategiesMaintain adherence to all store policies and procedures, as well as tribal.Management of all office tasks including management of funds, receiving, and inventoryADDITIONAL RESPONSIBILITIES:  Perform other duties and projects as required by managementMINIMUM QUALIFICATIONS FOR CONSIDERATION: Must have a High School diploma or GED equivalentPHYSICAL REQUIREMENTS:Sitting or standing for long periods of time; occasional bending ,squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing ,visual acuity, and climbing laddersFrequent lifting (up to 50 lbs)Occasional lifting (up to 75 lbs)WORKING CONDITIONS:· Normal retail/grocery environment· Work varied hours, days, nights, weekend, and holidaysNOTE:  The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

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