Manager of System Operations and Compliance

Position Summary: Manager of System Operations and Compliance is responsible for providing leadership, organizational development, direction, and management oversight for the System Operations department and NERC Compliance function. The manager will lead the department to ensure optimal performance of the Cooperative's electric system during normal and emergency conditions. Authorized to take any reasonable action necessary to assure system security and continuity of service. Required Knowledge: Sound working knowledge of a wide variety of tasks, equipment, and tools. Knowledge of quality and process improvement issues. Ability to analyze processes and implement solutions. NERC regulation interpretation will be required to draft and implement policies, guidelines, and procedures to ensure FKEC compliance. Knowledge of PC, servers, communications protocols and systems, SCADA networking, terminal command prompt interface, including proficiency in Microsoft Office Suite - Excel, Word, PowerPoint, and the Internet, but especially that of the Supervisory Control and Data Acquisition (SCADA) system, including Linux Red Hat. Ability to function without direct supervision. Ability to supervise, coach, and direct employees. Essential Duties and Responsibilities: Coordinate with the Director on effective interviews, recommend for selection, promotion, termination, or transfer of all department personnel, providing daily coaching and counseling as required, ensuring compliance with established FKEC workplace policies, guidelines, and procedures. The manager will establish a plan to ensure competent departmental supervision during the manager's absence, thus providing cross-training and succession opportunities. Actively promote, encourage, and support FKEC's corporate culture of compliance as evident in its Internal Compliance Program (ICP). Actively monitor and engage the activities and trends of NERC, SERC, and the FRCC, ensuring existing FKEC Policies are current with applicable NERC, SERC, and FRCC Standards. Ensure and maintain all auditable evidence of compliance with applicable standards, and apprise the Director of any potential non-compliance. Participate in assigned committee proceedings of NERC, SERC, and the FRCC, reporting on said activities with regular frequency and as otherwise appropriate. Chairs the FKEC NERC Internal Compliance Committee (ICC) and convenes meetings when necessary or as required by the program to convey the status of compliance with requirements/standards to all applicable FKEC positions. Act as a liaison for FKEC to all NERC and SERC Operations committees in coordination with the FKEC Relay Engineer. Fulfill data requests and file requested submittals for approval on behalf of FKEC. Act as a liaison for FKEC to the FRCC Operating Committee, Operating Reliability Subcommittee, Operations Planning Working Group, and the System Operator Subcommittee. Oversees a compliance evidence repository and participates in all NERC, SERC, and FRCC audits. Serve as the SCADA administrator and chief architect when editing and creating new screens and databases. Coordinate with the FKEC System Operations Supervisor to ensure all high-priority tasks, work procedures, procedures that affect field employee safety, and software applications are highly maintained, adequately trained on, practiced, and documented. Coordinate with FKEC System Operations Supervisor, Substation Superintendent, Director, and Relay Department to develop and maintain standard protocols for System Operators to have standardized SCADA pages, alarms, alarm descriptions, glossary, procedures, etc. The above responsibilities are a guide and are not all-inclusive of the essential responsibilities of the position. Marginal Responsibilities: Budget - Review departmental needs for capital purchases and expense budget adjustments, with analytical justification for future budget recommendations. Monitor expenditures to ensure compliance and to continually improve accuracy. Safety - Shall promote and provide leadership consistent with FKEC's Safety Program and Corporate Safety Goals, ensuring all personnel are trained in safety procedures. Professional Conduct - Shall model and encourage the pursuit of company values through examples of leadership, honesty, integrity, and respect. Position Descriptions - Through the Director, prepare and update own position description and the position descriptions of reporting personnel, ensuring accuracy and completeness. Other Duties Assigned - Shall assist and perform other duties as necessary or that may be assigned with a positive proactive posture to achieve FKEC corporate commitments. May be called 24/7, as required, to perform procedures necessary for the safe and rapid restoration of service to the FKEC System, or to cover positions open due to departmental personnel PTO. Education: Minimum High school education or equivalent. A Bachelor's degree in business, engineering, or equivalent in experience is preferred. Must possess and maintain required NERC certifications. Experience: Ten (10) years of experience in the principles of electricity relevant to the operation of electric power generation, transmission, distribution, SCADA engineering, and power system dispatching or equivalent. Background in computer operations is essential. Must possess strong communication skills to effectively interact with all other FKEC departments. The ability to read and comprehend technical manuals and electrical schematics is essential. Overnight travel may be required to attend meetings and seminars as required to maintain relevant industry expertise. Additional Requirements: Must use cybersecurity best practices and use responsible conduct in online environments and while using email. Observe and practice all safety policies and rules. Extra hours may be necessary during emergencies or when the workload demands. Residency requirement: Worker for this position is required to live within the FKEC service territory. Working Conditions: The position requires the ability to walk, stand, bend, reach, kneel, crouch, and perform medium lifting up to 50 pounds. Precise eye/hand coordination, with the ability to discern various colors used by the various departmental computer systems. Ability to use fingers as in typing or using a computer. Ability to effectively hear detailed information through oral communications and to make fine discriminations in sound. Ability to, through the spoken word, concisely, quickly, and loudly convey detailed or important instructions for proper radio communications. Able to write legibly. The environment is generally climate-controlled, with occasional visits to outdoor areas or substations. Subject to call, or extra duty, to assist when unexpected interruptions and system abnormalities occur.

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