Fleet Analytics Manager

Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions; Southern States Material Handling solves problems. As a Fleet Analytics Manager with Southern States Material Handling:You will contribute to making Southern States Material Handling a leader in the material handling industry by driving data-driven decision making and operational alignment across Strategic Fleet Accounts. This role focuses on fleet cost optimization, utilization performance, and lifecycle planning for rental and non-fixed assets. You will partner closely with operations and leadership to ensure best-in-class service delivery, profitability, and continuous improvement across the fleet portfolio.Come be a part of our Toyota & Raymond family!Top of the Line Benefits!!401(k) with company matchingDental insuranceHealth insuranceVision InsurancePTO and VacationPaid HolidaysFlexible Spending AccountLife InsuranceTuition ReimbursementWhat we're looking for:Strong foundational knowledge of equipment maintenance, service scheduling, and repair practices (material handling or similar industry preferred)Interest in or experience with fleet management, asset lifecycle planning, and operational performance trackingAnalytical mindset with the ability (or desire to develop) skills in trend analysis, cost management, and profitability evaluationExposure to or willingness to learn fleet management systems, maintenance tracking tools, and reporting platformsUnderstanding of financial concepts such as budgeting, cost control, and CAPEX planning is preferred but can be developedAbility to identify operational challenges and contribute to solutions that improve efficiency and performanceStrong problem-solving skills and a process-driven approach to continuous improvementAbility to influence and collaborate with cross-functional teams, even without direct authorityStrong communication skills, with the ability to translate data into actionable insightsInterest in training, coaching, or supporting field teams on best practicesAbility to manage multiple priorities and adapt in a fast-paced environmentHigh level of integrity, accountability, and attention to detailEducation and Certification Needed:Bachelor's degree in Business, Engineering, Supply Chain, Finance, or related field a plus; but equivalent combination of hands-on experience and industry knowledge will be considered5-10+ years of experience in material handling, equipment maintenance, service operations, fleet support, or related fieldPrior experience or exposure to fleet management, rental operations, asset lifecycle planning, or CAPEX planning preferred.Experience working in a technician, service, or operations-based role with a strong understanding of equipment and maintenance practices is highly valued.Demonstrated interest or experience in data analysis, reporting, or performance tracking is a plusProven ability to take on increasing responsibility, solve problems, and drive improvements within operationsExperience in industrial, equipment, or field service environmentsWhat you'll Do:Partner with Operations leadership to ensure timely, cost-effective completion of maintenance, repairs, and service work across Strategic Fleet AccountsFleet Cost Control: Monitor fleet performance against profitability targets, identify underperforming assets, conduct root-cause analysis, and drive corrective actions to improve cost efficiency and service outcomesConduct regular audits of maintenance activity and billing to ensure accuracy, identify discrepancies, and improve cost tracking across the organizationAnalyze maintenance trends and provide actionable recommendations to improve fleet reliability, reduce costs, and support equipment specification decisionsDevelop and deliver training to operations teams on best practices for maintenance cost management, service execution, and financial accountabilityRental Fleet & Non-Fixed Assets: Partner with leadership to develop and maintain a long-term rental fleet strategy, including a 5-year fleet plan and annual CAPEX planning for acquisitions, replacements, and transfersOversee onboarding, reconditioning, and lifecycle integration of rental fleet assets to ensure readiness and optimal performanceTrack and report on fleet utilization metrics, including days on rent and financial performance, to drive informed business decisionsMonitor and manage fleet assets operating outside standard service areas, ensuring maintenance compliance and performance standards are metIdentify units at risk ("in distress") and proactively implement mitigation strategies, including repair, replacement, or reallocationCollaborate cross-functionally to refine Total Care programs, pricing strategies, and service models to improve profitability and customer satisfactionEstablish performance objectives and drive initiatives that support fleet optimization and overall portfolio profitabilityPromote a strong safety culture by ensuring adherence to company and regulatory safety standardsSupport development of processes, tools, and reporting that enhance visibility and decision-making across fleet operationsAct as a key resource to leadership by providing insights, recommendations, and reporting on fleet performance and opportunities for improvementMon-Fri 8am - 5pm-Hybrid work model after training.Travel- Up to 20 regionally%SSMH is an equal opportunity employer.SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

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