Conversational AI Designer

A company is looking for a Conversational AI Designer. Key Responsibilities Designs end-to-end conversational experiences for IVR, chat, and agentic AI, balancing user needs, business goals, and technical feasibility Oversees the conversational AI design process across multi-disciplinary teams and educates UX designers on collaboration Creates conversation design artifacts including scripts, flow diagrams, prototypes, and interaction maps using various design tools Required Qualifications Experience in designing conversational AI systems Familiarity with human-centered design methods Proficiency in design tools such as Figma, Mural, Visio, and Voiceflow Ability to collaborate with cross-functional teams Experience in conducting evaluations of conversational experiences

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