The basic duties and responsibilities of a hostess include:Greeting and welcoming guestsKeeping front of house and dining area clean and tidyAnswering phone calls and customer inquiriesManaging the waitlistEscorting customers to their tables or the waiting areaHelping out waitstaff during rushesProfessionally handling guest complaintsIntroducing the server to the guests Processing customer payments - Cash & Credit CardsAbility to check all Go Orders for accuracyThe must-have skills on a hostess resume:Excellent interpersonal and communication skillsAbility to work well under pressureGreat memory and organizational skillsBasic (but accurate) math for cash and POSCooperative attitude and willingness to learnPrevious restaurant experience or transferable skillsRequired qualifications:Legally authorized to work in the United States18 years or older