Job Title:
Debt Support Advisor
Company: Staffmark
Location: Stafford, NY
Created: 2026-03-04
Job Type: Full Time
Job Description:
Now hiring Debt Support Advisor Geneseo, NY Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NY. Pay Rate: $17.20 - $17.75 per hour Training Schedule: Monday-Thursday: 8:00 AM-5:00 PM + Friday: 8:00 AM-4:30 PM Post-Training Flexible Schedule: Monday-Thursday: 8:00 AM-9:00 PM + Friday: 8:00 AM-7:00 PM Select an 8-hour shift within these windows One evening shift (until 9 PM) is required weekly From "Hello" to "Happy Customer". Be the Difference! Ready to kick off your next career move? A Debt Support Advisor role offers real growth, solid pay, and a chance to help customers every day. You'll Rock This Job If You: Have a high school diploma or GED Hold 1 year of collections experience Possess strong communication, reading, and typing skills Are comfortable using modern office systems and software Have excellent attention to detail and organizational habits Are able to follow structured procedures independently Must be within commuting distance of Geneseo, NY (on-site requirement) The Day to Day: Contact individuals with overdue accounts to review repayment options Conduct both outbound and inbound calls with professionalism and clarity Perform skip-tracing to locate updated contact or employment details Negotiate payment plans or escalate complex issues as appropriate Record all interactions in the system, following scripts and compliance standards Verify information for special cases such as disability, bankruptcy, or legal resolutions Adhere to federal/state regulations and internal guidelines Complete additional tasks as needed to support the business Perks That Hit Different: Health + Welfare stipend adds an additional $4.23-$4.93/hour Benefits start Day 1 - Medical, Dental, Vision and more! Direct hire opportunity "Always keeping in touch. Even when I had a couple jobs to pick from they kept looking for interviews. To try and find something that best suits me" Staffmark Associate Pick up more than calls. Pick up a career. Apply now.Join a Team That Works for You At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.