Operational Specialist

Our Client, a Global Insurance Company, is seeking an Operational Specialist in their St. Louis, MO location. Key ResponsibilitiesProvide administrative and operational support to the Managing Partner and management teamServe as a primary point of contact for agents and clients, responding to inquiries professionally and promptlyGreet visitors and manage front desk responsibilitiesAnswer, screen, and route incoming phone callsCoordinate meetings, trainings, and onsite eventsSupport accounts payable and receivable processes, including expense submissions and reconciliationsAssist with onboarding logistics and resource coordination for new agentsHandle confidential and sensitive information, including fingerprinting and payment-related activitiesManage incoming and outgoing mail and deliveries in compliance with guidelinesSupport facility operations, including maintenance requests and basic troubleshootingPrepare reports, coordinate conference rooms, and assist with day-to-day office operationsRequirementsProficiency in Microsoft Office Suite (Outlook, Excel - basic filtering required)Familiarity with SharePoint and OneNote preferredComfortable using AI tools (e.g., Copilot, ChatGPT) to streamline tasksStrong communication and multitasking skillsAbility to collaborate across teams and support multiple stakeholdersExperience handling confidential or sensitive informationPrior customer-facing office experience (phones, meetings, presentations)Ability to support onsite events and logistics as neededStrong organizational skills with attention to detailAbility to manage competing priorities in a fast-paced, onsite environmentExperience in customer service, office administration, or operations support preferredAssociate's or Bachelor's degree preferred but not requiredMust be able to work onsite Monday through Friday

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