Job Title:
Shop Leader
Company: Action Usa
Location: St Gabriel, LA
Created: 2026-03-10
Job Type: Full Time
Job Description:
JOB SUMMARY: The Maintenance Shop Leader is a critical position that is responsible for the development and results of the maintenance team at each location. As Maintenance Shop Leader you will use your excellent communication, organization and multitasking skills to engage your technicians, maintain good morale among your team and meet the needs of your internal customers. Regular duties include coordinating, scheduling and auditing of vehicle maintenance repairs to include preventative, mechanical and electrical repair to tractors, trucks and trailers. Key successes in this position are focused on developing a strong maintenance team, maintaining company equipment and ensuring drivers are driving and delivering safe, effective equipment while remaining low cost. Must have the ability to diagnose and properly repair tractor trucks. DUTIES AND RESPONSIBILITIES: Responsible for all maintenance and shop activities at their assigned terminal. This includes day-to day maintenance, Periodic Maintenance (PM) programs, warranty work and all assigned activities. Leads the shop safety programs Provides feedback and guidance for assigned shop to ensure we have all necessary items to meet our goals of providing safe, well maintained complainant equipment. Works with Maintenance leadership team on mechanic technical audits and development plans. Works with Maintenance leadership team to assess and recommend training and tooling needs to meet company needs. Performs shop facility audits to ensure we are providing a safe compliant work place along with ensuring policies and procedures are being executed and maintained. Provides development plan recommendations to Directors and supervises the delivery of plan for his shops. Provides updates on any operational highlights by maintenance shop. Ensures delivery and effectiveness of the technician training to ensure quality work is being performed and the company remains an authorized warranty provider. Ensure all support centers follow trainings and strict guidelines concerning warranty recovery. Develop and report on metrics that will drive shop performance and results. Collaborate with local and regional vendors ensuring cost effective repairs are performed and local costs are well managed. Work closely with the inventory management team ensuring parts, tires, satellite equipment, warranty and supplies within the maintenance facility. Responsible for team members completing any assigned training and ensuring that employees are competent for the tasks assigned to perform. Abide by and provide feedback for continuous improvement of all EHSS policies, procedures, and safe work practices. Additional duties as assigned EXPERIENCE AND SKILL REQUIREMENTS: Minimum 5 years' leadership experience in transportation industry College degree preferred but will consider relevant experience Demonstrated leadership and strong oral, written and electronic communication skills Ability to work with employees at all levels of the organization Strong PC and Microsoft Office, phone, and organizational skills Strong problem solving capabilities Experience with TMT software a plus Negotiation skills with outside vendors and OEM warranty personnel is required Research and analyze trends Detail oriented and results driven