Rail Shop Coordinator

RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Railcar Shop/Maintenance Coordinator. The Shop Coordinator's primary objective is to manage and enhance the coordination and monitoring of railcar shipments to/from and between origin and shops and maximize timely and successful shipments of railcars for maintenance, qualifications, and/or cleaning. This role will mitigate service disruptions and optimize shipments to minimize out of service time of the railcar. Key Responsibilities: * Ensure railcars moving to/from shops have proper billing instructions applied * Troubleshoot billing issues in a timely manner * Maximize timely and successful shipments of railcars for maintenance, qualifications, and/or cleaning * Mitigate service disruptions and optimizes shipments to ensure minimal out of service time for the railcars * Knowledge of bill of lading requirements, basic terminology, rail routing options is critical to perform this task * Monitor railcar movement, identify railcars moving out of route or not in a timely manner and intervene in a timely manner * Open escalation logs with the railroads where necessary, track all communication and track issues to close * Communication escalations internally * Collaborate with client and car owners to ensure shopping instructions are accurate and complete * Create bills of lading and/or diversion request to move the railcar(s) from client facility to home shops * Work closely with maintenance coordinators to align on maintenance priorities and escalated issues Qualifications: * Minimum of 2 years of experience in rail operations or logistics coordination * Bachelor's degree in logistics supply chain management preferred * System savvy (prior ERP experience or Rail TMS is a big plus ) * Strong organizational skills and attention to detail * Ability to work in a fast-paced and dynamic environment * Proficient in Microsoft Office Suite * Excellent communication and problem-solving abilities

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