Job Title:
Customer Service Representative
Company: Coforge
Location: South Charleston, WV
Created: 2026-05-08
Job Type: Full Time
Job Description:
Role: Customer Service RepresentativeLocation: 2020 Union Carbide Dr, South Charleston, WV 25303Schedule: Monday to Friday | Any shift from 8:00 AM - 8:00 PM ESTCoforge is looking for Customer Service candidates at South Charleston, WV 25303 with below skillsetSkills Required:Promoting and/saving products and services.Providing an excellent customer experience via phone.Call Center experience is preferredNegotiating and completing save/service order requests from customers.Working with customers patiently, tactfully, and efficiently.Accurately informing customers of various fees and adjustments.Providing options to the customer based on product and service needs.Active listening skills.Ability to follow tactical call flows to optimize the customer experience.
