Position Summary This position supports the day to day operations of the terminal by performing a variety of office tasks. Essential Functions * Organize and sort incoming mail and paperwork
* Verify driver paperwork for each load
* Image/Scan documents into the dispatch system
* Enter information into customer systems as necessary
* Answer phone calls to the terminal and address questions or concerns
* Respond to customer billing and load status questions
* Investigate unassigned miles, hours violations, and other anomalies
* Data entry of driver detention pay, calculate hourly pay, layovers, breakdowns
