Manager, Quality Control & Production

Manager, Quality Control & Production ROLE DESCRIPTION The Quality and Production Manager ensures that manufacturing operations run efficiently while meeting or exceeding quality standards. This role directly contributes to the company's value by: Driving Operational Excellence: Optimizing production processes to maximize output, minimize waste, and reduce costs. Safeguarding Product Quality: Implementing and maintaining rigorous quality control systems to ensure products meet regulatory and customer requirements. Supporting Strategic Goals: Aligning production and quality initiatives with the organization's overall objectives for growth, customer satisfaction, and compliance. As a Manager, Quality Control & Production, you will be responsible to : Direct and optimize production operations - Plan, organize, and oversee daily manufacturing activities to achieve output, cost, and efficiency targets. Approx. 35% Develop and implement quality management systems - Establish and maintain robust quality control processes, ensuring compliance with industry standards and customer requirements. Approx. 25% Lead and manage teams - Recruit, train, and develop staff; set performance goals; conduct evaluations; and foster a culture of accountability and continuous improvement. Approx. 20% Drive process improvement initiatives - Analyze workflows, identify inefficiencies, and implement lean manufacturing and Six Sigma practices to enhance productivity and reduce waste. Approx. 10% Monitor and report performance metrics - Track key indicators for production and quality, prepare reports, and present findings to senior leadership for strategic decision-making. Approx. 10% Context Considerations Supervisory Responsibility: Full authority for hiring, performance management, and development of production and quality teams. Independence of Action: Operates within broad organizational guidelines; sets own goals aligned with company objectives. Decision Making: Decisions impact production efficiency, product quality, and compliance across multiple functional areas. Problem Solving: Regularly addresses complex, varied issues requiring innovative solutions beyond standard procedures. COMPETENCIES Core Skills Required Leadership & People Management Ability to lead cross-functional teams in production and quality. Coaching and mentoring skills to develop team capabilities. Quality Management Expertise Knowledge of ISO standards, Six Sigma, and other quality frameworks. Strong understanding of root cause analysis and corrective/preventive actions. Production Operations Proficiency in lean manufacturing principles and process optimization. Capacity planning and workflow management. Analytical & Problem-Solving Data-driven decision-making using KPIs and metrics. Ability to identify inefficiencies and implement continuous improvement. Communication & Collaboration Clear, concise communication with internal teams and external stakeholders. Conflict resolution and negotiation skills. Technical Knowledge Familiarity with ERP/MRP systems and production scheduling tools. Understanding of regulatory compliance and safety standards. Behavioral Competencies Strategic Thinking: Sees the big picture and aligns production and quality goals with organizational objectives. Results Orientation: Focused on achieving measurable outcomes in efficiency and quality. Adaptability: Responds effectively to changing priorities and unexpected challenges. Integrity & Accountability: Maintains high ethical standards and takes ownership of decisions. Collaboration: Builds strong relationships across departments to drive shared success. Continuous Improvement Mindset: Actively seeks opportunities to enhance processes and systems. QUALIFICATIONS & EXPERIENCE Education Level: Bachelor's degree and/or relevant experience in Industrial Engineering, Manufacturing, Quality Management, or a related field. Valuable Added Education: Master's degree in operations management, Business Administration (MBA), or Quality Assurance. Certifications such as Lean Six Sigma, ISO 9001 Lead Auditor, or ASQ Certified Quality Engineer (CQE). Specific Knowledge and Work Experience: In-depth understanding of manufacturing processes, quality control systems, and continuous improvement methodologies (Lean, Kaizen, Six Sigma). Familiarity with regulatory compliance standards (FAA, EASA, CAA, AS9100). Strong knowledge of production planning, capacity management, and root cause analysis tools. Experience with ERP systems and quality management software. Minimum Years of Experience: 7-10 years in manufacturing or production environments, with at least 3-5 years in a leadership role overseeing both production and quality functions. OTHER KEY REQUIREMENTS Key Performance Indicators (KPIs): Quality Metrics: Maintain defect rates below established thresholds and ensure compliance with ISO or other relevant standards. On-Time Delivery: Meet or exceed delivery schedules for customer orders. Cost Control: Reduce production costs through process improvements without compromising quality. Continuous Improvement: Implement measurable improvements in processes and quality systems each quarter. Main Interfaces to Other Departments: Supply Chain & Procurement: Coordinate material availability and vendor quality compliance. Engineering: Collaborate on process design, equipment maintenance, and technical problem-solving. The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here.

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