Intake Coordinator

Legal Intake CoordinatorLocation: Seattle, WA (Hybrid)Salary: $55K- $65K + BonusLHH is partnered with a well-established Seattle law firm who's seeking a Legal Intake Coordinator to serve as the first point of contact for new matters and prospective clients. This role is critical to evaluating new case inquiries, gathering key information, and ensuring matters are routed appropriately and efficiently within the firm.Key ResponsibilitiesServe as the initial contact for incoming calls, emails, and online inquiriesConduct detailed intake interviews to gather facts, documentation, and relevant backgroundAccurately enter and maintain intake data within the firm's case management systemIdentify urgency, conflicts, and appropriate practice group routing for new mattersCoordinate with attorneys and legal staff to ensure timely follow-up on viable casesMaintain confidentiality and professionalism when handling sensitive informationTrack intake metrics and assist with intake process improvements as neededQualifications2+ years of prior experience in a law firm intake, legal assistant, or administrative legal role requiredStrong communication and interpersonal skillsExcellent attention to detail and organizational skillsAbility to manage a high volume of inquiries while maintaining accuracyProficiency with PracticeMaster, Tabs3 and/or NetDocuments preferredBenefitsMedical: $500 deductible, 90/10 coverageHSA: Firm contributes $1,500 per yearRetirement: 401(k) eligible immediately, 3% safe harbor contribution plus match up to 4%, 3.5% profit sharingPaid Time Off: 2 weeks PTO accrued immediately and3 weeks after 5 years (usable after 90 days)Transportation: Parking reimbursement or transit reimbursement (bus/ORCA/ferry)Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:• The California Fair Chance Act• Los Angeles City Fair Chance Ordinance• Los Angeles County Fair Chance Ordinance for Employers• San Francisco Fair Chance Ordinance

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