Consignor Relations Assistant

Consignor Relations Assistant Reports to: Manager of Consignor Relations & VIP ServicesSchedule: Full- Time, In-person | Sunday through ThursdayFlexibility required for evenings, weekends, and peak retail seasonsFLSA: Non-Exempt, HourlyAbout The Refind:The Refind is a luxury resale company redefining how people shop and sell online. Founded and operated by a female led team, we are a fast growing business rooted in style, authenticity and sustainability. We curate and resell the most coveted closets around the world through our Instagram Live Shows.About the Role:The Consignor Relations Assistant is a hands-on role supporting our Consignor Relations Department in preparing merchandise for sale, assisting with authentication, processing returns, and maintaining a clean and organized workspace. This position is ideal for someone detail oriented with a passion for luxury fashion and resale.Key ResponsibilitiesItem Cleaning & PreparationClean and prepare incoming luxury apparel, handbags, and accessories to ensure they are camera ready for live shows, online listings, and retail storefrontsInspect items for wear, damage, or flaws and communicate any concerns to the Consignor Relations and Intake & Pricing teamsHandle high value merchandise with exceptional care and attention to detailAuthentication SupportSubmit items to third-party authentication services (e.g., Entrupy, LegitGrails)Track authentication statuses and follow up on pending verificationsOrganize and maintain authentication documentationConsignment ReturnsPrepare unsold or unaccepted items for return to consignorsLocate and organize items designated for returnEnsure all returned items are clean, neatly packed, and accurately labeledAdditional ResponsibilitiesPerform other duties as assigned to support team and business needsEducation and ExperienceHigh school diploma or GEDSkills and Abilities:Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities efficientlyAbility to work effectively in an open workspace environment and contribute positively to company cultureStrong interpersonal skills for effective collaboration with other colleaguesProactive problem solving skills and detail-oriented mindset Adaptable and able to work in a dynamic, rapidly changing environmentComfort and professionalism in a studio environment where models are changing during Live ShowsProficiency in using and learning software applications and digital tools relevant to the role, including inventory management software and internal communication platformsAbility to stand for extended periods and perform tasks that require bending, lifting, and reachingCapable of lifting and moving boxes or inventory up to 30 poundsGenuine passion for fashion and luxury resaleThe Refind offers competitive compensation commensurate with experience and industry standards for the Seattle market. The pay range for this role is $25 to $28 an hour and employees are eligible for quarterly bonuses. We are committed to fostering a fun, supportive, and engaging work environment. Eligible full-time employees receive benefits and perks which include health, dental, paid time off (PTO), free snacks and drinks, and employee discounts on merchandise.All qualified applicants will receive consideration for employment without regard to age, ancestry, caste, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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