Front Office | Assistant Front Office Manager

Join us for an incredible opportunity to be a part of our Front Office leadership team as an Assistant Front Office Manager at the Grand Hyatt Seattle! The Assistant Front Office Manager is a leader of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Assistant Front Office Manager should possess strong communication skills and leadership abilities. In addition to assisting and supporting the colleagues of the Front Office team, this position will respond quickly to guest requests and/or concerns in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. This leader reports to the Front Office Manager. As a colleague, we have you covered with awesome benefits and perks!BenefitsPosition is eligible for relocation assistanceMedical insuranceVision insuranceDental Insurance401(k) & Retirement Savings Plan (RSP)Basic Life InsuranceShort Term Disability InsuranceNew Child Leave & Adoption AssistancePaid Time OffVacation Time10 days (80 hours) earned upon completing 1-4 years of service15 days (120 hours) earned upon completing 5-9 years of service20 days (160 hours) earned upon completing 10 years of service(2) Floating Holidays per year(6) Paid Holidays per yearCompassionate LeaveJury Duty LeaveSeattle Paid Sick & Safe TimeExtended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar yearPerksEmployee Assistance ProgramDiscounted Rooms at any participating Hyatt location starting on your first day of employmentUp to 12 complimentary rooms at any participating Hyatt location after 90 days of serviceFree colleague meals during shiftHyatt Colleague discount programTuition ReimbursementORCA Pass subsidyWhen applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Qualifications: Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds A true desire to satisfy the needs of othersRefined verbal and written communication skills.Minimum of one year previous front office supervisory experience preferred.Open availability - ability to work mornings, evenings, weekends and holidaysGreat and thorough attention to detailAbility to stand long periods of timePrevious customer service experience preferredPrevious hotel background preferred

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