Training Manager, Advanced Security Programs

Training Manager - Advanced Security ProgramsCompensation: $64.32/hrRegion: San Jose up to Santa RosaTravel: 90%Blackstone Consulting, Inc. is seeking an Training Manager - Advanced Security Programs for their Healthcare Security Client in Southern California.JOB SUMMARY:The Training Manager - Advanced Security Programs role is to coordinate, develop, and deliver direct training specific to Blackstone Consulting Inc's advanced security programs. These are advanced level programs that include direct usage of firearms, tasers, pepper gel, and body worn cameras in a healthcare environment and the training of these items on top of regular day to day operations is imperative to the success of the program. The right candidate for this position must be comfortable with group facilitation, providing coaching & corrective feedback, obtaining required certifications, and teaching Jiujitsu-based physical tactics. Must be able to adjust and adapt frequently to schedule and content changes with a can-do attitude.Responsibilities/ Duties:Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenuesFoster an inclusive learning space that caters to different learning stylesRecognize learning milestones and double down on areas of weakness while continuing to move the program forwardEvaluate training materials, modes of training delivery, and training content, and amend and revise materials as necessary, to adapt to the changes that occur in the work environment, identified gaps, or new regulations.Research and remain current in all federal and state mandatory training requirements to meet company compliance effortsAdhere to all company policies and procedures and remain in compliance with local, state, and federal regulations.Provide a professional atmosphere where client staff, members, and visitors' needs are responded to with care, and every interaction is courteous, respectful, and pleasantPresent a professional image of BCI, the client, and the Security DepartmentMaintain and display excellent public relations skills in all interactionsOrganize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materialsCommunicate with and support management in achieving training and development objectives and goals for training.Learn healthcare facility-specific procedures and policies.Read and interpret documents such as police reports, local and state laws, instructions, and procedure manuals.Deliver training programs, policies, and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual, and company-mandated requirements.Maintain training records and prepare reports to evaluate the performance of training activities and instructors and to monitor the progress of trainees.Obtain and maintain training through approved programs for physical tactics (jiujitsu based), de-escalation, firearms (if needed), taser, body cameras.Required Skills/ Knowledge:Demonstrate excellent written and verbal communication and interpersonal skillsExcellent presentation and group facilitation skillsExcellent planning, organizing, research, and project management skillsKnowledge of or ability to learn healthcare security operations and proceduresAble to pass each healthcare competency exam and/or skills labAdhere to applicable state, county and municipal licensing requirements for Security OfficersMaintain professional composure when handling crisis situationsBasic computer skills, including intermediate operational knowledge of PowerPointHigh-quality customer service skillsCritical thinking and problem-solving skillsAbility to be an effective team member and manage multiple tasks with good time-managementMust own a reliable form of transportation (may be used in performance of duties)As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws monitor progress of trainees.Obtain and maintain training through approved programs for physical tactics (jiujitsu based), de-escalation, firearms (if needed), taser, body cameras.Preferred Experience/ Education:3-5 years of security management or training experience, or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job, as determined by the companyBachelor's DegreeMinimum Qualifications at Entry:Be 18 years of ageAssociate's DegreeHave a reliable and functional means of communication (i.e., cell phone)The legal right to work in the United StatesPossess a valid government-issued driver's license or state-issued I.D.An active state-issued guard card preferredSuccessfully pass the client's pre-employment screening process (Drug Test, Health Screen, Criminal Background Check)Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsiteComplete healthcare competency assessment and training on defusing assaultive behaviors

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