HR & Policy Liaison

Final Filing Date: 6/3/2025Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-offThe California Lottery is looking for a HR & Policy Liaison who is a self-starter, service-oriented, collaborative, and a critical thinking change champion.The California Lottery is looking for a HR & Policy Liaison who is a self-starter, service-oriented, collaborative, and a critical thinking change champion. Under the general direction of the Sales & Marketing Administrative Services Manager (SSM II), the Associate Governmental Program Analyst (AGPA) performs HR/Personnel, Policy, and Administrative duties for the Sales & Marketing division. The AGPA performs a wide variety of consultative and analytical services related to personnel actions, recruitment, staffing, policy management, and other administrative functions for the Lottery's largest division.The Sales & Marketing division is the largest division in the Lottery with over 500 employees that perform a wide variety of functions and activities, from product development and marketing communications to distribution and servicing and supporting over 23,000 retailers, directly contributing to generating over $9 billion in revenue and $2 billion in supplemental funds to California's public education.This position requires a current AGPA exam. If you need to take the exam or if your score has expired, click here to gain list eligibility.This position is headquartered in Sacramento and is eligible for either a remote-based or office-based telework schedule. Employees must be able to report to their assigned headquarters office as needed. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires employee residence in California per California Government Code Section 14200 which states: "telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California.When choosing a state organization to work for, there are a lot of options. Why choose the California State Lottery?People are drawn to the Lottery because we:Are an energetic, creative, and talented teamValue diversity and inclusion in the workplaceEmpower team members to bring their knowledge, expertise, and innovationRecognize individual and team contributionsSupport the importance of work-life balanceInvest in the professional development of our team membersAre dedicated to preserving our environment by lowering our carbon footprintAll Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application(STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on thisJob Announcement Postingunder "Minimum Requirements."It is highly recommended that you apply online using your CalCareers account. It is not necessary to return the contact letter if you applied electronically. Please ensure to monitor your email and/or CalCareers account for communication associated with your application submission.The Lottery is less than 30 minutes from all that Downtown Sacramento has to offer. Amenities include an onsite restaurant, close to the light rail station, electric car charging stations, and free parking!! Apply today to join a dynamic organization that is not only passionate about its mission, but also its people!!New to State candidates are hired at the minimum salary of the classification.You will find additional information about the job in the Duty Statement .Working ConditionsSchedule: Monday through Friday - Typically 8:00 AM - 5:00 PM PSTTravel: Travel to other Lottery facilities and offices throughout the state may be required.Other:Minimum RequirementsYou will find the Minimum Requirements in the Class Specification.ASSOCIATE GOVERNMENTAL PROGRAM ANALYSTThe California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state organizations that is a revenue generator, not accepting taxpayer dollars from the state's general fund. Our mission is to provide supplemental funding for California's public schools and colleges. We are passionate about creating a better tomorrow - one child at a time. The mix of talented people within our workplace reflects the rich diversity inherent within the State of California.We celebrate the contributions of each individual and strive to create a work environment that is inclusive, collaborative, and welcoming.We believe in California For fiscal year 2023-24, the California Lottery generated sales of more than $9.2 billion with approximately $2.2 billion earned for California public schools. Lottery products are sold at more than 23,000 retail locations throughout the state, from independent neighborhood shops to convenience stores, liquor stores to supermarkets, and more. Retail product offerings include an average of 52 fun and entertaining Scratchers games and several draw games, including jackpot games such as Powerball, Mega Millions, and SuperLotto Plus and daily games such as Fantasy 5 and Hot Spot.The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense.The position(s) require(s) a Background Investigation be cleared prior to being hired.If you are basing your eligibility on education, (provide your transcripts and/or diploma. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts will be required upon appointment. Please redact birthdates and social security numbers.Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date:Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 6/3/2025Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to:CA State Lottery N/A Attn: Human Resources JC#478466 700 N. 10th Street MS#6-5 Sacramento , CA 95811Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at:CA State Lottery N/A Human Resources JC#478466 700 N. 10th Street MS#6-5 Sacramento , CA 95811 08:00 AM - 05:00 PMRequired Application Package DocumentsThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.Statement of Qualifications - See instructions below. In order to be considered you must submit a Statement of Qualifications.Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 6/3/2025Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to:CA State Lottery N/A Attn: Human Resources JC#478466 700 N. 10th Street MS#6-5 Sacramento , CA 95811Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at:CA State Lottery N/A Human Resources JC#478466 700 N. 10th Street MS#6-5 Sacramento , CA 95811 08:00 AM - 05:00 PMRequired Application Package DocumentsThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is required and must be included.Statement of Qualifications - See instructions below. In order to be considered you must submit a Statement of Qualifications.Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:Knowledge of and experience with HR, Personnel Actions, and Hiring & Recruiting processes, preferably in the State of California but not required .Knowledge of and experience with Policy, Process, and/or Procedural developmentKnowledge of and experience with Project ManagementDetail-orientented and strong critical thinking & analytical skills, with the ability to gather, interpret, and analyze/evaluate data, policies, and regulations both verbally and in writingProven ability to work independently, identify problems, research and propose solutions, and follow through with minimal supervisionEffective organizational and time management skills and ability to handle multiple projects and deadlines in a fast-paced work environmentStrong Interpersonal and communication skills (verbal and written), including providing excellent customer service & consultation services.Ability to exercise discretion with confidential informationExperience with developing reports and presentations, assessing business processes and identifying opportunities for improvement/efficienciesStrong knowledge of and experience with Microsoft Office suite (Word, Excel, PowerPoint, Visio, SharePoint, Outlook and Teams); Adobe Acrobat; and internet research toolsBenefit information can be found on the CalHR website and the CalPERS website.Please click on the link below to learn about the California State Civil Service Employee Benefits.Benefits SummaryThe Human Resources Contact is available to answer questions regarding the position or application process.Department Website: direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.EEO Contact:Equal Employment Opportunity Office(916) Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.Position LocationStatement of QualificationsProvide a statement of qualification that addresses each of the numbered items below. Please include the number and question in your response. Your response should be limited to a total of two single-spaced pages in 12 pt font, Arial.1. Describe how your education, training and experience make you the best candidate for this position, citing the duty statement and desirable qualifications described in this announcement.2. Describe how you will leverage, grow, and/or develop your subject matter expertise in the areas of personnel actions and policy to provide consultative and administrative support to the Sales & Marketing management team.3. What is excellent customer service? Please provide a detailed example of how you provided excellent customer service in past experiences.Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. #J-18808-Ljbffr

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