Job Title:
Specialty Banker - Cage Operations
Company: Hard Rock Hotel and Casino
Location: Rockford, IL
Created: 2026-04-20
Job Type: Full Time
Job Description:
Position Summary The incumbent in this position is responsible for providing superior service to both the internal and external guests. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner. Essential Functions Responsible for the daily cage deposits. Acceptance of hard and soft count drops daily. Replenishment of the window and change attendant banks. Maintain paperwork as specified in the company's internal controls regarding marker, front money, key control. Performs all other related and compatible duties as assigned. This position may be assigned to any area within the Cage. Functions involving the Marker Bank, Fill Bank, Employee Services Bank, and Main Bank. Appropriately documenting all movement of assets specific to the area assigned. Pit-related transactions, including but not limited to fill requests (fills and credits). Acceptance of document transfers and dealer's take process. Slot-related transactions to include, but not limited to, manual jackpots, jackpot payouts requiring multiple types of payment, slot markers, slot toke process. Deposit preparation to include, but not limited to cash, cash equivalents, markers, and personal checks. Accepting and processing wire transfers and cash equivalents as outlined in the standard operating procedures. Servicing employees for retail, food and beverage, and slot floats to perform their duties. All additional assignments requested by the cage supervisor and above. Well-groomed, in appropriate uniform, and on time for assigned areas. Adheres to all Illinois Gaming Regulations. Non-Essential Job Functions Attend seminars when needed. Education and /or Experience Requirements High school degree or equivalent preferred. Additional Requirements Must obtain and maintain all licenses/certifications per Federal, State, and Illinois Gaming Commission. Must successfully pass a background check. Must maintain strict confidentiality relative to financial data and casino policies. Must comply with all Illinois Gaming Commission regulations. Must comply with Internal controls and Standard Operating Procedures. Must comply with AML/Title 31 regulations. Must comply with all company policies and procedures. Must be twenty-one (21) years of age. Knowledge Of Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point. Basic math skills. 10-Key calculator. Prior cashier or teller experience strongly preferred. Ability To Be flexible to work varying shifts and time schedules as needed. This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume. Communicate effectively with outside contacts and all levels of team members. Review, comprehend, analyze, and assimilate reports, information generated on and by the computer, and other necessary documentation. Obtain and maintain all appropriate licenses/certifications per Federal, State, and Gaming regulations. Balance the bank at the end of shift. Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc. Stand 100% of the time in a noisy environment. Lift depending on tasks assigned. Pay Range $17 - $24 #J-18808-Ljbffr