Job Title:
Key Account Manager
Company: Marquardt U.S.
Location: Rochester Hills, MI
Created: 2026-05-09
Job Type: Full Time
Job Description:
The Key Account Manager is responsible for managing current business as well as developing new business opportunities with General Motors (GM). This position will serve as the Global Lead for GM business and strategy execution, taking ownership of global and domestic sales business.Essential Responsibilities:Manage existing global and domestic business for GM (North America, Asia, and South America)Create strategy around customer roadmap to identify HMI opportunities as well as strategies to add to Marquardt's product range based on capabilities in new technology development areasExecute strategic plans to ensure long-term growth in both existing markets and potential new marketsBuild a long-term relationship with GM, including key personnel in engineering, R&D, manufacturing and purchasingRespond to local requests for quotes, providing detailed price quotes and breakdowns on prospective business opportunitiesLead RFQ process through first discussions with customer through business awardMaintain customer roadmap and information in CRMCoordinate global requests for quotes with account managers in Italy and China and review submissionsCoordinate price calculations and technical reviews for customersNegotiate and track pricing changesIdentify and communicate customer product and technology requirements to appropriate Marquardt personnelDevelop and maintain various strategic growth metricsAchieve assigned sales, account development, and other targetsManage customer sales forecasting and customer complaint topicSupport finance group with customer payment topics and accounts receivable issuesLead the customer scorecard review and improvement discussions by working with cross-functional teams to support the required applications and achieve high scorecard ratingsWork with internal cross-functional engineering and innovation team, as well as the customer regarding new product innovations and account opportunitiesCoordinate tooling in GM system to ensure proper on time paymentRequired Qualifications:Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related technical field (non-technical degrees will be considered along with proven technical understanding and experience)5+ years of experience in components and systems sales working with GM as a customerSolid understanding of financial statements and quoting cost elements (cost breakdown form)Advanced verbal communication skills, including group presentation, negotiation, and influencingProficient computer skills, including the use of Microsoft office and SAP (preferred)Advanced management skills, including planning and organization, decision-making, problem solving, and project managementAdvanced knowledge of sales and closing techniquesAbility to establish and maintain effective working relationships with customers, distributors, sales representatives, managers, employees, and the publicAbility to prepare complex written reports and other documentsAbility to comprehend complex verbal and written instructionsCore Values We Admire:Integrity - You believe in honest and transparent communication internally and externallyFlexibility - You enjoy a fast-paced, dynamic environment and remain positive and agile when plans change and evolvePartnership - You are an excellent team player who is able to build strong relationships and effectively partner with other team members to achieve resultsInnovation - You think outside of the box and share your ideas with the team to support new and game changing technologyPursuit of Excellence - You strive to be the best, in and out of MarquardtThe Perks of Working at MarquardtInnovative products and diverse customer baseCompetitive compensation and paid vacation annually plus personal timeGenerous benefits including medical, dental, vision, and life insurance that start on your first day, as well as disability and 401k with matchingSupport and resources to continue your learning and development, including a tuition reimbursement programSupplier discounts on GM, Stellantis, and FordAmazingly smart and fun teammates, and a management team invested in your development and successCompany events such as picnics and holiday gatherings and supporting the community as a team