Job Title:
Utilities Career Opportunity - Deputy Director/Manager - Placement Based on Qualifications
Company: City of Rio Rancho, NM
Location: Rio Rancho, NM
Created: 2026-04-15
Job Type: Full Time
Job Description:
Salary : $90,355.20 - $112,944.00 AnnuallyLocation : City Hall (3200 Civic Center Circle NE)Job Type: Full TimeJob Number: 2026-00041Department: UtilitiesDivision: UT AdministrationOpening Date: 03/17/2026 Position Summary Depending on qualifications, the selected candidate may be placed in one of two classifications: Utilities Deputy Director MC or Utilities Engineering Section Manager MC. Utilities Deputy Director MCThe Deputy Director, Utilities is responsible for assisting the director with the management and leadership of the department. This is a "hands on" position calling for a team leader cognizant of the obstacles and opportunities associated with municipal development. A primary function of this position is to expedite, facilitate, and monitor development projects. This includes working closely with the director and division managers on the basic conceptualization of the efforts through their final presentation, facilitating the resolution of issues regarding development projects, managing internal and external communications, and serving as the lead for oversight of day to day operations of the City's utilities contractor. Depending on the expertise of the incumbent, the director may assign direct supervision of one or more department divisions and/or individual employees as necessary.Utilities Engineering Section Manager MCAn Engineering Section Manager is responsible for leading and managing a functional area of engineering-related employees within an assigned Department or Division. The primary responsibility of an Engineering Section Manager is to ensure that the standards and ordinances of the City are followed by the City's utilities contractor and assigned department staff. The Manager is also generally responsible for overseeing system capacity requirements and operations for water, reuse water, and wastewater and coordination of engineering design, review and inspection of water, reuse water and wastewater projects within the City. Education, Training, Experience, Certifications, Licenses and Registrations Utilities Deputy Director MCEducation / higher education: Bachelor's DegreeFor required college degrees, applicable field(s) of study: Bachelor's degree in Civil Engineering is preferred. A Bachelor's degree in Project Management, Construction Management, Business or Public Administration, Environmental Science, Management, or a related discipline may substitute.Minimum number of years of directly related experience: Five (5) years of experience in engineering, including at least three (3) years of supervisory experience. In lieu of a Civil Engineering degree, incumbents must possess a Bachelor's degree in one of the substitute disciplines listed above and five (5) years of increasingly responsible experience in water or wastewater utility operations in a municipal, state, or related environment, including three (3) years of staff supervisory, budgetary, or management responsibility.Education and/or experience preferences: Master's degree in the any of the above-mentioned or related discipline.Driver's License requirement: Infrequent Driver -- Regular Driver's License Required Endorsements: NoneNote -- For any driver, driving record must always meet City driving and insurability standards.Required certifications, licenses or registrations: N/ATime given after hire/promotion to obtain certification or licenses: N/APreferred certifications, licenses or registrations: Professional EngineerUtilities Engineering Section Manager MCEducation / higher education: Bachelor's DegreeFor required college degrees, applicable field(s) of study: Civil engineering, construction management, or directly related discipline.Minimum number of years of directly related experience: Five years of experience in the engineering or construction of water infrastructure.Education and/or experience preferences: Prior supervisory experience desirable.Driver's License requirement: Frequent Driver -- Regular Driver's License Required Endorsements: NoneNote -- For any driver, driving record must always meet City driving and insurability standards.Required certifications, licenses or registrations: NoneTime given after hire/promotion to obtain certification or licenses: N/APreferred certifications, licenses or registrations: Registered Professional Engineer (P.E.) in the State of New Mexico preferred.Knowledge, Skills and Abilities Utilities Deputy Director MCKnowledge: Knowledge of general hydraulics, water production, water distribution, wastewater collection, treatment, utilities operations, and municipal codes and regulations.Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position. Use of technology, equipment and software typically used in the office environment. Operate a personal computer utilizing word processing, spreadsheet, database, and GIS applications and related software.Abilities: Read, analyze, and interpret technical reports, civil engineering drawings, professional journals, or governmental regulations. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Write reports, business correspondence, procedure manuals, and official documents related to the planning and zoning board as well as the governing body. Effectively present information and respond to questions from groups of managers, customers, and the general public. Work with mathematical concepts to analyze problems, interpret data and apply to practical situations found in the workplace. Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Write project reports, speeches and articles for publication that conform to prescribed style and format. Effectively present information to top management, public groups, and/or boards of directors. Apply advanced mathematics and statistics to the work. Define problems, collect data, establish facts, and draw valid conclusions.Interaction with Groups/Agencies/Entities: Internal: Works with other managers on municipal planning, and development issues and special projects that have an impact on the City's growth and development related to water, reuse, and wastewater. Ongoing interaction with the Departments of Fire, Public Works, City Attorney, and Parks, Recreation and Community Services is essential. Maintains harmonious, courteous, and cooperative relationships, while fostering a collaborative teamwork environment. External: Works with members of the City Council, project owners, contractors, real estate development community, state, county and city governments, and community organizations to support for planning and development proposals where water and wastewater are available. Presents a friendly, professional, courteous image for the City to the general public, customers, and public officials. Utilities Engineering Section Manager MCKnowledge: Knowledge of water and wastewater functions including construction, engineering design, standards, methods, and procedures. Knowledge and skills in reading and interpreting engineering plans, codes and related ordinances, and developing reports and budgets. A general knowledge of relevant federal, state, and local laws and regulations governing engineering and construction. Knowledge of municipal water and wastewater systems, pipeline hydraulics, groundwater hydrology, construction surveying and engineering specifications, standards, methods, and procedures. ,Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position. Use of technology, equipment and software typically used in the office environment. Use of standard software for word processing, spreadsheet analysis, engineering, and computer mapping; Effectively presenting information and responding to questions from groups of managers, customers, and the general public; Writing reports, business correspondence, and procedure manuals; interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.Abilities: Solve practical problems and deal with a variety of variables in situations where only limited standardization exists; read, analyze, and interpret technical reports, general business periodicals, technical procedures, and government codes and regulations; Work with engineering concepts to analyze problems, interpret data and apply to practical situations found in the workplace.Interaction with Groups/Agencies/Entities: Internal: Works with project managers, inspectors, technicians, deputy director, and director on complex construction engineering and special projects; Works with administrative staff, engineers and engineering technicians on designing, construction management, planning, mapping, record keeping of department information, and other engineering related tasks as needed; Works with City Attorney and other departments staff on utilities, development, maintenance, construction, and other engineering related issues; Maintains harmonious, courteous, and understanding relationships, while fostering a collaborative teamwork environment. External: Works with contractors, government agencies, consultants, and the general public on planning and implementing City infrastructure projects and resolves complaints; Attends meetings with developers, consultants, and others as needed; Presents a friendly, courteous image for the City to the general public, customers, and public officials. Essential Functions Utilities Deputy Director MCAssume management responsibility for assigned services and activities of the Utilities Department including policy, personnel, budget, and programs.Assigns work activities and projects, monitors workflow, and evaluates results. Manage internal communications to include: create staff meeting agendas, field questions from employees, communicate the department's mission to employees, manage an employee training program, and work with division managers to draft reference tools that staff can use to more effectively deliver services. Serve as ombudsman for the department by coordinating efforts to address citizen concerns and city manager/city council concerns as delegated by the director. This includes facilitating the resolution of issues regarding development projects.Assist the director with managing personnel issues, including being a liaison with Human Resources and a resource for the division managers.Develop and implement the department's monthly and annual work plan, performance goals and objectives, and evaluates results.Work with division managers to draft standard operating procedures and standardized brochures, forms and publications.Evaluates department operations and activities in the context of the development goals of the City and recommends improvements and modifications to enhance its functions while maintaining quality services to the community. Assist in preparing and administering the department's annual budget.Participates in the recruitment and selection of staff and provides or coordinates staff orientation and training.Conducts employee performance evaluations, recommends hiring, disciplinary action, and termination, and resolves employee disputes and conflicts. Provides technical expertise in the review and formulation of recommendations to the Governing Body. Develops comprehensive, master, water, reuse, and wastewater specific area development plans.Plans and assigns work activities and projects, monitors workflow, and evaluates results of the department staff. Serves as the department liaison to the Code Enforcement Division to ensure optimal enforcement of the zoning code. Evaluates department operations and activities and recommends improvements and modifications to enhance its functioning while maintaining quality services to customers. Assists the director as needed as the City's liaison with other governmental and private organizations as required in carrying out department responsibilities. Serves as a single point of contact for assigned projects throughout the development process.Conducts meetings with residents, engineers, attorneys, architects and developers or any other related persons, on development issues related to water, reuse and wastewater facilities and applications. Utilities Engineering Section Manager MCPerforms and oversees engineering duties such as analyzing utilities system infrastructure for sufficient capacity to accommodate current and future populations and regulatory compliance. Develops cost estimates and capital construction schedules for water and wastewater infrastructure projects.Analyzes all construction drawings and specifications for water and wastewater utility infrastructure projects including, but not limited to, developer-funded projects and city-funded projects. Also, reviews master plans, summary plats, and development agreements submitted to the City by developers and contractors.Attends design review committee meetings and other development-related meetings. Ensures that the needs and concerns of the City's utilities are represented.Develops and administers design criteria and construction standards for water, reuse water and wastewater utilities.Provides information to developers and engineers regarding required line sizes, layouts, etc. based on computer modeling for water and sewer facilities. Coordinate and maintains water and wastewater model for capacity requirements.Works with engineers, consultants contractors, and developers performing work for the City under City specifications.Manage the coordination and overall integration of technical activities in architecture or engineering projects.Direct, review, or approve project design changes.Confer with management, production, or marketing staff to discuss project specifications or procedures.Present and explain proposals, reports, or findings to clients.Consult or negotiate with clients to prepare project specifications.Prepare budgets, bids, or contracts.Assess project feasibility by analyzing technology, resource needs, and market demand.Direct recruitment, placement, and evaluation of architecture or engineering project staff.Review and recommend approve of contracts and cost estimates.Develop or implement policies, standards, or procedures for engineering and technical work. Support the Director and Deputy Director in coordinating, monitoring, and administering oversight of contracted operations to ensure compliance with contractual and organizational requirements.To view a summary of benefits offered by the City of Rio Rancho 01 Please confirm that you have reviewed and meet the minimum qualifications for the position you are applying for. Indicate below, which of the two posted career opportunities you wish to be considered for, as your application will be evaluated based on the selected position's minimum qualifications.If the position requires a degree, you must attach unofficial transcripts showing the degree earned and the date it was awarded. Utilities Deputy Director MC Utilities Engineering Manager MC Required Question