Cafe Assistant Manager

NOTE: This is a residential, seasonal (May - October) position. Before submitting your application, please read our Frequently Asked Questions. Omega Seasonal Staff Experience Omega's seasonal staff experience offers the unique opportunity for individuals to contribute professional skills and compassionate customer service while thriving in a vibrant learning-oriented environment. Contribute Meaningful Work - Join a team of people who are passionate about contributing to a meaningful cause. Learn and Grow - Enjoy access to specially designed Holistic Education Program classes, trainings, and events. Immerse in Nature - Explore Omega's beautiful 250-acre campus and amenities. Seasonal Staff Commitment We seek individuals who are committed to providing exemplary work in support of our mission, and who model our values - Holism, Community, Sustainability, Service, and Integrity. Seasonal staff members represent Omega as excellent stewards of professional and compassionate service. Each interaction with workshop participants, faculty and fellow staff members, creates the Omega experience. Job Description Cafe Assistant Manager: non-exempt, full-time; on average 35 hours per week. Reports to Cafe Manager. Summary The Omega Café is an independent facility within the Omega Food & Beverage department. The Omega Café provides a welcoming, shared space where participants, staff, faculty and the public can gather, enjoy light meals, snacks, and beverages. The Café also offers space for workshops and special events to meet and is host to book signings, concerts, and craft fairs. The Cafe Assistant Manger is responsible for upholding the maintenance, cleanliness, and functionality of the Cafe at all times. The Assistant Manager sets and holds a professional tone, facilitates training, holds staff accountable to their roles and schedules, and strives to sustain a fulfilling work experience. The Assistant Manager ensures the service, presentation, and clean-up of the Cafe as well as positive guest interactions. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Create an environment of compassionate service, welcoming hospitality. Follow and enforce New York State Department of Health codes, as well as, all HACCP regulations for storage and cooling. Manage and support Cafe production and maintenance in all areas. Assist in menu development. Maintain and operate Point-of-Sale system, and assist in the creation of updates for special programs. Assist in all areas of Cafe production, including an active participation in carrying out the duties of individual staff. Maintain an active knowledge of all aspects of the menu, including purveyors, ingredients and available choices. Attend regular department meetings. Maintain personal safety and manage the safety of others while working around knives, equipment with moving blades, open stovetop flames, hot oven, steam and oil. Maintain all inventory - both sale items and dish inventory, including monitoring loss or breakage and anticipating needs for special events. Review deposits and deliver to Accounting daily. Assist Manager to create weekly schedule that adequately and efficiently meets Cafe needs. Keep Cafe Staff informed around seasonal trends, upcoming Cafe, Omega Food & Beverage and general Omega happenings, and any protocol changes. Maintain and respect health boundaries with managers, coworkers, program participants and community members. Hold space for staff ideas and feedback and encourage connection and interaction between staff members. Integrate Omega's core values and manager feedback into work performance. Familiarize staff with, embody and consistently enforce Omega Food & Beverage policies and procedures. Provide welcoming and expedient service to all patrons. Lead by example. Prioritize the service experience. Hold staff accountable to their roles and provide regular feedback. Other duties as assigned by Supervisor. Supervisory Responsibility This position supervises the Cafe staff including: Shift Coordinator(s), Barista/Cashiers, Head Cook(s) and Cooks. Responsibilities include: training staff, planning, assigning, and directing work, appraising performance, recognizing achievements and addressing performance issues, addressing complaints and resolving problems. Manage inventory and place orders as directed by the Cafe Manager. Assist the Cafe Manager in keeping Point-of-Sale (POS) system up to date. Work Details This position functions in the Cafe on the Omega Campus. This is a full-time position, 35 hours a week. Weekend and evening availability are required. Physical Requirements Ability to frequently move items that weigh 30-50 pounds for various needs. Ability to remain in a stationary position 50% of the time. Ability to traverse a hilly campus in diverse weather conditions. Ability to position self to perform diverse job tasks as necessary. Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. Ability to work in a constant sate of alertness and safe manner. Ability to observe details at close range. Required Experience/Qualities At least 1 year supervisory experience. Minimum, 2 years, experience working in the food service industry. ServSafe Certification preferred. Some administrative experience and basic accounting skills. Ability to work comfortably in a fast-paced environment. Timely, reliable and service oriented individual. Excellent interpersonal and customer service skills. Team player. Alignment with Omega's mission, goals and core values. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Compensation Seasonal staff work full-time for six months, between early-May through late-October. Seasonal staff receive a compensation package that includes: Wage Indoor housing Three delicious meals per day in our mostly vegetarian Dining Hall Access to Omega's staff benefits This compensation package is at minimum equivalent to the New York State minimum wage. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Omega complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable New York State or local laws. Consistent with those requirements, Omega will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to satisfactorily perform the essential functions of the job, unless doing so would create an undue hardship. Omega Institute for Holistic Studies, Inc. ("Omega") is an equal opportunity employer and complies with all applicable federal, New York State, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all. As a community of learners, we are committed to putting our organizational aspirations into practice, as outlined in our Justice Equity Diversity Inclusion (JEDI) Statement. Omega strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of actual or perceived race; color; creed; age; religion; national origin; citizenship status; sex (including pregnancy, childbirth, and related medical conditions); gender (including gender identity); sexual orientation; disability; marital status; partnership status; familial status; status as a victim of domestic violence, stalking, or sex offenses; genetic predisposition; veteran's status; military status; or any other basis protected under applicable federal, state, or local laws, regulations, or ordinances. All Omega employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

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