Customer Service Rep(02752) - 1506 S Main St

Company Description As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism & optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's! Job Description Are you passionate about delivering exceptional customer service? Join our team as a Customer Service Representative at our Red Bud, United States location! We're looking for a friendly and professional individual to be the face of our company and provide outstanding support to our valued customers. * Greet customers warmly and address their inquiries, concerns, and requests in a timely and efficient manner * Process orders, returns, and exchanges while ensuring accuracy and adherence to company policies * Maintain a thorough knowledge of our products and services to provide accurate information to customers * Collaborate with team members to resolve complex customer issues and ensure customer satisfaction * Handle customer complaints with empathy and work towards positive resolutions * Maintain a clean and organized work environment * Assist in various administrative tasks as needed * Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting * Participate in ongoing training and development programs to enhance customer service skills Qualifications * Excellent verbal and written communication skills * Strong interpersonal skills with a friendly and approachable demeanor * Ability to remain calm and professional in high-pressure situations * Proven multitasking abilities and efficient time management skills * Problem-solving skills with a customer-focused approach * Basic computer skills, including proficiency in data entry and use of customer service software * Attention to detail and accuracy in all tasks * Flexibility to work various shifts, including evenings and weekends * High school diploma or equivalent * Previous customer service experience preferred, but not required * Ability to stand for extended periods and lift up to 25 pounds occasionally Additional Information

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