Child Support Specialist IV

Salary : $2,152.00 - $2,615.20 BiweeklyLocation : Tehama County, CAJob Type: Full TimeJob Number: 2026-00034Department: Child Support ServicesOpening Date: 03/03/2026Closing Date: 3/30/2026 5:00 PM Pacific DescriptionAbout the Department:Tehama County Department of Child Support Services is one of 47 local child support agencies in California. The department manages approximately 2,700 child support cases. Providing customers excellent service is a top priority. Staff are trained professionals ready to assist customers in opening a case, establishing a child support order, determining paternity, modifying their order, and enforcing their order. Department Core Values: professionalism, teamwork, communication, accountability, flexibility and positive attitude.Ideal Candidate:Tehama Department of Child Support Services is looking for a positive, professional team member with exceptional attendance, communication skills and eagerness to step into the role of a leader. Candidates should be a subject matter expert in case management with a record of excellent performance, conduct and professionalism.About the Position:Under limited supervision, the Child Support Specialist IV performs a wide variety of child support duties involving the most difficult and sensitive cases; acts in a lead capacity by training, reviewing, assigning, and directing the work of subordinate staff; acts in the supervisor's absence, assists with low-level administrative functions, and performs related work as required. Examples of Duties Analyzes and evaluates the more complex and sensitive Child Support cases. Coordinates and conducts interviews with multiple parties (e.g., custodial parent, non-custodial parent, witnesses, employers, attorneys) to obtain and/or verify child support case information. Develops and analyzes information for the establishment of paternity (e.g., genetic tests).Locates absent parents using a variety of methods and tools (e.g., contacting other agencies, databases, web searches).Reviews parental financial income and expense data (e.g., child support payments, expenses, income, ability to pay) to determine support requirements; explains the process by which support is determined to custodial and non-custodial parents. Education, Experience & LicensesMinimum Qualifications:Equivalent to completion of the twelfth (12th) gradeOne (1) year of full-time experience as a Child Support Specialist III or Child Support Specialist IV in a local, state, public, or privatized child support services agency ORThree (3) years of full-time experience as a Child Support Specialist II in a local, state, public, or privatized child support services agencyLicense and Special Requirements:Possession of, or ability to obtain and maintain, a valid California Class C driver's license and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Due to IRS Publication 1075 Guidelines as established by the Federal Government and required by California Department of Child Support Services, all employees will be subject to a background check at the time of hiring and at least every 5 years. Recruitment InformationThe department is recruiting to fill one (1) vacancy.Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Specialist IV, as well as subsequent vacancies which occur during the life of the eligibility list.Examination Information:In addition to meeting minimum qualifications for years of work experience in the field, candidates must complete a Training and Experience Examination. Responses will be evaluated by subject matter experts (e.g., managers of the position). Applicants who provide responses which demonstrate that they possess the requisite job-related education and experience on each exam section will be placed on the eligible list. Applicants must "pass" all three of the below scoring criteria to be placed on the eligible list for an interview. Self Rated Job Tasks/ KSA Pass Points: 18 out of 30 pointsShort Response Job Tasks/KSA Pass Points: 16 out of 24 pointsFree Response Pass Points Requires a 3 point score out of 7 points for each question. Tentative T&E Examination Date(s):Exams will be emailed to candidates meeting minimum qualifications the week of March 30, 2026.*Candidates will have three (3) days to return a completed examination.Interviews are tentatively scheduled for the week of April 6, 2026.*Only the most qualified candidates will be invited to interview.New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step.Please upload ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered.For questions about this recruitment please contact:Beatrice Bradley530-528-4566 | All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County.EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACENOTE: THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES. *Rates listed in this flyer represent a full-time employee's accrual rate and health insurance premium rate. Part-time employees will have pro-rated accruals and health insurance premium rates based on the number of hours they work.This position is represented by the Local 39 bargaining unit.SALARY:Annual salary step increases based upon satisfactory performance and completion of one year of employment (Step A to E).HEALTH:Approximately 80% of the premium for medical, dental, and vision plan is paid by the County (EPO Plan). The plan covers the employee and all eligible dependents at NO ADDITIONAL COST!Employee premiums are $234.54 per month as of January 1, 2025 and $266.97 as of January 1, 2026 for employee and all eligible dependents.PAID LEAVES:Benefits also include an annual paid leave plan of 96 hours of vacation (increases upon continuous years of service)96 hours of sick leave14 paid holidays plus one 8 hour personal holidayLIFE INSURANCE:Approximately 80% of the premium for a $30,000 life insurance plan for the employee is paid for by the County. RETIREMENT:A retirement plan through CalPERS.CalPERS Formulas: Classic member = 2% @ 55New Member = 2% @ 62A Deferred Compensation retirement plan option with a County match of up to a maximum of $60 per month. ASSISTANCE & PROGRAMS:Employee Assistance Program: Provided to all employees and employee's family members at no cost.LiveHealth Online: Access to a medical provider 24/7 from the comfort of your home at NO COST!Lark: Diabetes Prevention ProgramLivongo: Diabetes Management ProgramHinge Health: Lower Back & Joint Pain ProgramCarrum Health: Enhanced Surgery Benefits ProgramAssist to Own: Down Payment Assistance Program01 What is your highest level of education? Some high school High school diploma or GED Some college Associate's degree Bachelor's Degree Master's Degree Doctorate None of the above 02 How many years of full-time experience do you have as a Child Support Specialist III or a Child Support Specialist IV in a local, state, public or privatized child support services agency? No experience Less than 1 year of experience 1 year to less than 2 years of experience 2 years to less than 3 years of experience 3 or more years of experience 03 How many years of full-time experience do you have as a Child Support Specialist II in a local, state, public, or privatized child support services agency? No experience to less than 1 year of experience 1 year to less than 2 years of experience 2 years to less than 3 years of experience 3 years to less than 4 years of experience 4 or more years of experience 04 Do you have a valid, non-expired California Driver's License or can you obtain one within 6 months? Yes No Required Question

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