Claims Specialist I - Provider Claims

About the Role Under the direction of the Provider Claims Resolution & Recovery Supervisor, the Claims Specialist I - Provider Claims is responsible for evaluating professional, high dollar and outpatient/inpatient institutional claims while determining coverage and payment levels. Responsibilities include evaluating and resolving provider disputes & appeals, issuing resolution letters, and processing adjustment requests timely and accurately in accordance with standard procedures that ensure compliance with regulatory guidelines. Additional responsibilities include payment adjustment projects and complex claims as assigned. Commitment to Quality The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Perks Competitive salary. Telecommute schedule. CalPERS retirement. State of the art fitness center on-site. Medical Insurance with Dental and Vision. Life, short-term, and long-term disability options Career advancement opportunities and professional development. Wellness programs that promote a healthy work-life balance. Flexible Spending Account - Health Care/Childcare 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Education & Requirements Minimum of four (4) years of experience evaluating and processing institutional and professional medical claims Proficiency in the following areas: Medical claims system, ICD-10 and CPT coding, reviewing medical authorizations, Provider contract rate interpretation, medical benefit coverage determination Prior experience handling provider disputes, appeals and claim adjustments Experience preferably in an HMO or Managed Care setting Medicare and/or Medi-Cal experience preferred Experience in a managed care or government payer environment preferred High school diploma or GED required Key Qualifications Must have a valid California Driver's license A thorough understanding of claims industry and customer service standards Knowledge of ICD-9, ICD10, CPT, HCPC coding and general practices of claims processing Strong analytical and problem"‘solving skills Microsoft Office, Advanced Microsoft Excel Written communication skills Ability to analyze data and interpret regulatory requirements Excellent communication and interpersonal skills, strong organizational skills, and skilled in data entry required Typing a minimum of 45 wpm Excellent oral and written communication skills Ability to build successful relationships across the organization Professional demeanor Telephone courtesy and high degree of patience Pay Range $25.90 USD Hourly - $33.02 USD Hourly #J-18808-Ljbffr

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