Assistant Warehouse Manager (Bilingual Mandarin)

Key Responsibilities Oversee daily operations of the sorting center, including receiving, sorting, cross-docking, and coordination of night dispatch, ensuring efficient and stable warehouse performance. Manage an on-site team of 50100 staff (including third-party labor), responsible for scheduling, training, performance management, and daily supervision. Monitor inventory accuracy, process execution, on-site safety, and fire compliance; promptly handle exceptions and unexpected issues. Drive process optimization and cost control initiatives to improve overall operational efficiency. Experience Requirements Minimum of 3 years of frontline management experience in a warehouse or sorting center; experience in last-mile delivery operations is strongly preferred. Must have hands-on, on-site leadership experience and be comfortable working long-term in a warehouse environment (not a back-office or purely data-focused background). Familiar with warehouse operations, WMS systems, and fast-paced operational environments. Competency Requirements Strong on-site decision-making and problem-solving skills. Ability to lead effectively in a high-intensity work environment. Bilingual in Mandarin and English required, with an understanding of cross-cultural management differences between China and the U.S. Strong leadership, communication, and team collaboration skills, with the ability to motivate team members to achieve goals. Working Conditions During peak seasons, additional shifts may be required depending on shipment volume. The role requires a strong, hands-on, frontline leader who can actively lead from the floor, rather than someone with a functional or back-office support background. Bachelors degree or above required; majors in Logistics Management, Supply Chain Management, Warehouse Management, or related fields are preferred.

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