Office Administrator - Purchase, NY

Description Why You'll Love Working at Quorum At Quorum Federal Credit Union, we are a cutting-edge credit union that operates as a technology company, delivering innovative financial solutions to our members. As a remote organization, we thrive on collaboration and recognize outstanding performance. We are the ideal workplace for self-motivated individuals who are committed to organizational success and eager to join a dynamic team of professionals. We stand out as a best-in-class employer, offering a unique and supportive work environment that fosters personal and professional growth. Our culture is built on valuing teamwork, recognizing achievements, and providing the tools and resources needed to excel. If you are looking for a place where you can make a meaningful impact, enjoy a flexible and fulfilling work experience, and be part of a forward-thinking team, Quorum Federal Credit Union is the perfect fit for you. How You'll Make an Impact The Office Administrator reports to the Manager, Operations and oversees fulfillment operations, office and facilities management, and general administrative support. This role manages mail processing, document imaging, inventory, and member fulfillment activities while ensuring accuracy, compliance, and timely completion of critical operational processes. The Office Administrator maintains vendor relationships, facilities services, and office supplies, and serves as a primary contact for facilities-related requests. Additionally, the role provides backup support for mailed deposits and FED wire approvals, offers notary services, and interacts with members, vendors, and internal teams to promote a professional and positive work environment. What You'll Be Doing Fulfillment: Manages fulfillment operations including inbound and outbound postal mail, inventory maintenance, routing of incoming electronic faxes, electronic scanning and archiving, and data entry administration of documents into the Imaging/Content Management system. Serves as bank up for mailed deposits and FED wire approvals. Administers member fulfillment processes including mail merges, new membership packets, annual mailings, Online Banking and IVR check fulfillment, returned mail handling, and member contact data/outreach processes as assigned by Management. Develops, documents, and maintains fulfillment policies and procedures. Office Management: Maintains office inventory, purchasing supplies, and managing relationships with vendors, service providers, and office lease management. Serves as the primary contact to respond to end-user Facilities incidents and service requests for employees and vendor partners Responsible for management and procurement activities of assigned Facilities vendors. Develops, documents, and maintains facilities policies and procedures. General: Serves as back up for mailed deposits and FED wire approvals. Provides notary services as needed. Interacts with members across all service channels, including in-person when required. Serves as liaison with vendors and third parties on behalf of members and the Credit Union, as appropriate. Promotes and demonstrates a positive work environment by communicating in a manner consistent with professional standards to work effectively with members, colleagues, management, and vendors. Maintains current knowledge of industry developments including changes in regulations and technology. Ensures adherence to organizational policies and procedures and applicable banking and credit union regulations. Performs additional duties as assigned. What You Bring to the Team High School diploma required; Bachelor's degree preferred. 3-5 years of office administration experience. Excellent problem-solving, organizational, analytical, verbal and written communication skills. Strong decision making and time management skills with the ability to manage multiple projects/duties. Trustworthy with the ability to maintain highest level of integrity and trust. Holds oneself responsible for job responsibilities and results. This position is assigned critical processes to be completed within processing deadlines with accuracy. Proficiency in Microsoft Office, specifically Word, Excel and PowerPoint. Must be a Notary or able to become a Notary within 60 days of hire Where You Can Work This position requires working onsite five days a week at our corporate office in Purchase, NY.Compensation & Rewards Compensation for this role is $26.00 - $35.00 per hour, with the potential for discretionary incentive compensation based on both company and individual performance. Benefits That Support You Excellent health insurance packages with a Health Reimbursement Account option Life, AD&D, Short-Term Disability and Travel Insurance 401k plan with company match dollar for dollar up to 6 percentGenerous time-off policy with paid time off (PTO), volunteer time off (VTO), birthday PTO, and company-observed holidays Monthly stipend for wellness activities and mental healthTuition reimbursement Pet Benefits, including insurance, discounts, "pawternity" PTO day, and more Bonus/commission plan for qualifying roles Employee perks (including mortgage discounts!) PTO purchase and sell-back programs Rewards and peer recognition programs Trust-based, out-come oriented remote work environment for most roles After 6 months of service Important Compliance Information Quorum is an Equal Employment Opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, marital status, protected veteran status, or disability status. Quorum will make reasonable accommodations incompliancewith the Americans with Disabilities Act of 1990. Reasonable accommodations are available upon request for applicants and/or employees with qualifying disabilities throughout the application and employment process. Qualified Applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, city and local laws, rules, and regulations. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The company reserves the sole right and discretion to make changes to this job description. Each employee is required to uphold the Credit Union'scompliancewith all policies, procedures, and required regulations including the Bank Secrecy Act and our Anti-Money Laundering policy. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply Now