Collections Manager

Overview: We're looking for an experienced collections leader who can take full ownership of building our collection operations and finally bring order, automation, and strategy to an area we've really neglected. You'll be responsible for building and managing high-performing teams, programs, and systems that ensure customers pay what they owe fairly, efficiently, and at scale. Wage: $250,000/year Benefits: 100% employer-paid medical, dental and vision for employees Annual review with raise option 22 days Paid Time Off accrued annually, and 4 holidays After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day Paid Parental Leave Up to 6% company matching 401(k) with no vesting period Quarterly allowance Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever Open concept office with friendly coworkers Creative environment where you can make a difference No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it Trail Mix Bar oh yeah Responsibilities: Collect money owed by our customers Requirements: You've managed large collection operations at scale Has experience leading and managing collection teams and programs Understand and create debt rating/scoring method Understand collections process and challenges Built and understand collection incentive programs Experience building and managing automated systems to help manage collections

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