Job Title:
Center Manager- Previous
Company: European Wax Center
Location: Pompton Lakes, NJ
Created: 2026-03-13
Job Type: Full Time
Job Description:
EWCH We are looking for a high-energy, strong, and organized leader with a positive mindset who can collaborate efforts, ideas, and passion to help the brand achieve its mission. As Center Manager you will be responsible for all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service. Requirements: • Proven track record of success with sales and team building and the ability to work a flexible schedule including days, evenings, and weekends • College degree in a related field or 2 years minimum prior background in retail management, marketing, or sales (required) • Ability to set goals, prioritize work, analyze business performance, bring new ideas to the table, and delegate effectively. • Problem solver who can think on their feet, bring people to compromise, and resolve conflict. • Establish trust and confidence, and develop positive relationships with employees, members, and guests. • Have a strong customer service orientation & be able to communicate effectively with clients, vendors, franchise owners, and regional developers. • Possess excellent leadership skills, and the ability to motivate and inspire staff, and develop a strong team culture. • Maintain client confidentiality. • Exhibit proficiency in retail/service sales goals, and interpreting progress and trends in sales reports. The Role: • Ensure the center delivers an exceptional experience to every guest while following all policies and protocols • Work side-by-side with the district manager to make a profitable business decisions • Clearly communicate business goals, contests, and performance expectations to all team members • Lead and inspire by example in all interactions with guests and team members • Drive this top-performing location to break national company records • Infuse the team with a passion for creating outstanding customer experiences • Foster a positive work environment that encourages ideas and innovative problem-solving • Coach performance through available metrics and encourage associates and professional growth through achievement and accountability Benefits: • Generous uncapped commission and bonus structure • Medical, dental, and vision insurance plans • Paid time off • 401K • A fun, well-managed, successful work environment • Career Growth opportunities • Employee discount on retail products and services • Company perks • Lively atmosphere • On-the-job training • Safe work environment Work schedule Monday to Friday Weekend availability Night shift Day shift 8 hour shift Supplemental pay Commission pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Employee discount