Sales Lead

Mission/RoleSupports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.CORE ACCOUNTABILITIES:Deliver financial results:Drive financial growth by achieving sales and key KPI goalsAssist in controlling store expenses by responsibly managing payroll, supplies, and facilitiesCoach staff to exceed individual and store goalsBuild a dedicated and good-natured team:Support and maintain a positive store environment by leading and developing a quality store teamAssists in training and developmentUrgently partners on performance issuesCreate a culture of customer obsession that caters to the extraordinary achiever:Deliver extraordinary customer service through your store teamSupport and maintain visual merchandising standards consistent with company expectationsDeliver operational consistency:Achieve all operational objectives with regards to loss prevention, health, and safetySupports the team to ensure compliance of all company policies and proceduresAs an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.RequirementsCandidates must be at least 16 years of age2 years retail experience. Specialty and or footwear retail preferred.Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.Excellent verbal and written communication, delegation follow-up and time management skills.Able to accomplish multiple tasks in a fast-paced environmentAble to work effectively with others in a team-oriented environment and provide excellent customer serviceAbility to lift, push, and pull up to 25-50 pounds occasionallyPhysical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

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