Job Title:
Routing & Logistics/Scheduling Specialist
Company: ORKIN, LLC
Location: Pittsfield, MA
Created: 2026-04-13
Job Type: Full Time
Job Description:
Overview Join the Best in Pests Routing & Logistics Specialist At Orkin, we know the secret to success: great people with a customer service "FIRST" mindset. That's why we're looking for a Routing & Logistics Specialist who thrives on organization, accuracy, and teamwork. This is more than a job-it's a career with staying power. From award-winning training to growth opportunities, recession-resistant stability, and benefits that go beyond the basics, you'll have everything you need to succeed. Responsibilities What You'll Do... * Coordinate and monitor daily service routes for field technicians to ensure customers receive timely and efficient service. * Partner with service and call center teams to maintain smooth, timely communication and workflow. * Use data and technology to evaluate daily service routes, identify opportunities for improvement, and enhance productivity. * Communicate clearly and respectfully with all departments, providing direction and solving problems as they arise. * Adapt quickly to schedule changes while maintaining accuracy and reliability. * What We're Looking For... * Organized Thinkers: Naturally structured and focused on accuracy. You take pride in ensuring every detail is correct and every plan runs smoothly. * Reliable Problem Solvers: Dependable under pressure and skilled at finding practical, fact-based solutions. * Process-Driven Professionals: Enjoys creating and following clear systems, improving processes, and maintaining high standards. * Collaborative Communicators: Works well with others through direct, respectful communication that builds trust and teamwork. * Continuous Learners: Comfortable with Excel, Microsoft Office, and new systems-always ready to expand technical skills to improve performance. * Steady and Adaptable: Remains calm and composed while adjusting to shifting priorities. Preferred: Experience in logistics, routing, or supply chain. Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving. * Why You'll Love It Here... * Competitive pay: $22.00 - $27.00 hourly * Comprehensive benefits: Medical, dental, vision, maternity & life insurance * 401(k) with company match + employee stock purchase plan * Paid holidays and time off * Tuition reimbursement + dependent scholarships * Employee discounts + opportunities to give back in the community * Award-winning training-no prior industry experience required! Why Orkin? Since 1901, Orkin has been the global leader in pest management, and as the largest subsidiary of Rollins, Inc. (NYSE: ROL), we offer unmatched stability and growth opportunities. * The pest management industry is recession resistant. * We're committed to service, accountability, and teamwork. * We invest in our people with training, career growth, and community support. Are you ready to join the Best in Pests? Apply today and start building a career with staying power. Qualifications Skill Requirements... * Skilled at coordinating complex routing schedules under pressure. * Relentless about meeting commitments and delivering great service. * Collaborative, clear, and comfortable communicator across all levels of the business. * Proficient in Excel and Microsoft Office; quick to learn new systems. * Agile enough to adjust processes and keep operations running smoothly. * We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws. Preferred: Experience in logistics, routing, or supply chain. Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving. Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. * Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer Skill Requirements... * Skilled at coordinating complex routing schedules under pressure. * Relentless about meeting commitments and delivering great service. * Collaborative, clear, and comfortable communicator across all levels of the business. * Proficient in Excel and Microsoft Office; quick to learn new systems. * Agile enough to adjust processes and keep operations running smoothly. * We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws. Preferred: Experience in logistics, routing, or supply chain. Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving. Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. * Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What You'll Do... * Coordinate and monitor daily service routes for field technicians to ensure customers receive timely and efficient service. * Partner with service and call center teams to maintain smooth, timely communication and workflow. * Use data and technology to evaluate daily service routes, identify opportunities for improvement, and enhance productivity. * Communicate clearly and respectfully with all departments, providing direction and solving problems as they arise. * Adapt quickly to schedule changes while maintaining accuracy and reliability. * What We're Looking For... * Organized Thinkers: Naturally structured and focused on accuracy. You take pride in ensuring every detail is correct and every plan runs smoothly. * Reliable Problem Solvers: Dependable under pressure and skilled at finding practical, fact-based solutions. * Process-Driven Professionals: Enjoys creating and following clear systems, improving processes, and maintaining high standards. * Collaborative Communicators: Works well with others through direct, respectful communication that builds trust and teamwork. * Continuous Learners: Comfortable with Excel, Microsoft Office, and new systems-always ready to expand technical skills to improve performance. * Steady and Adaptable: Remains calm and composed while adjusting to shifting priorities. Preferred: Experience in logistics, routing, or supply chain. Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving. * Why You'll Love It Here... * Competitive pay: $22.00 - $27.00 hourly * Comprehensive benefits: Medical, dental, vision, maternity & life insurance * 401(k) with company match + employee stock purchase plan * Paid holidays and time off * Tuition reimbursement + dependent scholarships * Employee discounts + opportunities to give back in the community * Award-winning training-no prior industry experience required! Why Orkin? Since 1901, Orkin has been the global leader in pest management, and as the largest subsidiary of Rollins, Inc. (NYSE: ROL), we offer unmatched stability and growth opportunities. * The pest management industry is recession resistant. * We're committed to service, accountability, and teamwork. * We invest in our people with training, career growth, and community support. Are you ready to join the Best in Pests? Apply today and start building a career with staying power.